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The icons on the window CUE are not working. when i touch
the icons on the window CUE are not working. when i touch the Climate icon or any other icons it stays on the Home page of the screen. I can not change radio stations with the screen or change over to… read more
Pete
Pete
Automotive Diagnostic Specialist
General auto certifications
29,925 satisfied customers
Keep getting Service Parking Assist System message. 2017
keep getting Service Parking Assist System message … read more
Pete
Pete
Automotive Diagnostic Specialist
General auto certifications
29,925 satisfied customers
My Cue has frozen up I watch a couple of videos and it was
My Cue has frozen up I watch a couple of videos and it was telling me how I had to tap it on the clock I own a 2013 x ts so when I tap it it doesn't come back what else do I need to do and I watch ano… read more
Pete
Pete
Automotive Diagnostic Specialist
General auto certifications
29,925 satisfied customers
The CUE touch screen on my 2014 Cadillac XTS is slowly
The CUE touch screen on my 2014 Cadillac XTS is slowly denigrating. All functions work OK, but it is getting difficult to see parts of the screen, especially in sunny daylight. Have you heard of this,… read more
Pete
Pete
Automotive Diagnostic Specialist
General auto certifications
29,925 satisfied customers
The touchscreen for the CUE isn't working. And I can't pair
And I can't pair my phone to the device because I need to select yes to the pin confirmation question on the screen … read more
Jerry Newton
Jerry Newton
Cadillac Technician
Vocational, Technical or Trade Scho
1,738 satisfied customers
My 2013 Cadillac Cue system is not working. I understand
My 2013 Cadillac Cue system is not working. I understand this is a common problem. Car is out of warranty. Cadillac offers no assistance. The screen is frozen and I cannot afford the $2,400 they say i… read more
Pete
Pete
Automotive Diagnostic Specialist
General auto certifications
29,925 satisfied customers
My cue touch screen not responding the radio is working and
my cue touch screen not responding the radio is working and the air condision is also working … read more
BOBBYSS
BOBBYSS
Automotive Repair/Damage Investigator
Associate Degree
14,569 satisfied customers
My entire body frame has dropped on both sides in the rear
My entire body frame has dropped on both sides in the rear by about 10 inches or to the top of the chrome tire insert. I don't know if this car has air springs and/or shocks and I have a failure??? … read more
JOHN aka Eauto
JOHN aka Eauto
self employed
High School or GED
10,845 satisfied customers
My CUE touch screen is not working and I cannot pair my
My CUE touch screen is not working and I cannot pair my phone to my Cadillac ATS 2013 … read more
Pete
Pete
Automotive Diagnostic Specialist
General auto certifications
29,925 satisfied customers
I have a 2010 Srx4 only 56'000 km has full service history.
I have a 2010 Srx4 only 56'000 km has full service history. In the last year I start getting a knocking sound in the front wheels. I brought to a Cadillac service center which they charged me for fixi… read more
Pete
Pete
Automotive Diagnostic Specialist
General auto certifications
29,925 satisfied customers
I have a 2014 XTS. The microphones dont understand anything
I have a 2014 XTS. The microphones dont understand anything I say. I have other cars with voice system - no problem with them. Only the Cadillac. Happens with GPS or even dictating to my iPhone throug… read more
Jerry Newton
Jerry Newton
Cadillac Technician
Vocational, Technical or Trade Scho
1,738 satisfied customers
I have a 2013 Cadillac SRX and my CUE system no longer
I have a 2013 Cadillac SRX and my CUE system no longer responds to touchscreen. The apps are still there, the screen is lit up, by back up camera works fine, but touching it does nothing now. and I am… read more
Pete
Pete
Automotive Diagnostic Specialist
General auto certifications
29,925 satisfied customers
I am looking at a 2007 SRX with 89K miles on it. Seems to be
I am looking at a 2007 SRX with 89K miles on it. Seems to be well cared for however is there anything specific I should be looking for to avoid trouble?… read more
Ron Z.
Ron Z.
Vocational, Technical or Trade Scho
19,998 satisfied customers
2014 Cadillac XTS Platinum VSport (twin turbo, etc.), 31,000
2014 Cadillac XTS Platinum VSport (twin turbo, etc.), 31,000 miles. On several occasions during the past year, the car has begun missing, the check-engine light comes on, and a warning appears that we… read more
Cardoctor71
Cardoctor71
Retired Master Certified Technician
High school graduate
669 satisfied customers
Cadillac XTS: Cadillac XTS 2013 How can i eliminate the radio
Cadillac XTS 2013 How can i eliminate the radio preset screen information in the infotainment screen so the navigation screen occupies the whole screen… read more
Bill
Bill
Foreman/Team Leader
Vocational, Technical or Trade Scho
1,775 satisfied customers
Cadillac xts: Memory seats on a 2013 XTS will not hold their
Memory seats on a 2013 XTS will not hold their settings. Once they've gone to either one of the other settings, or a different setting, they'll return to position 1 or 2 ONLY if you press and hold ont… read more
Mr GOODWRENCH
Mr GOODWRENCH
Technician
Associate Degree
184 satisfied customers
2005 Escalade: A couple of days ago the chime..loud
A couple of days ago the chime on our 2005 Escalade became very loud and the left speakers are now muted. We have done nothing (that we know about anyway). Any suggestions on how to return to the norm… read more
Gm Tech (Cam)
Gm Tech (Cam)
Cadillac Mechanic
Vocational, Technical or Trade Scho
1,090 satisfied customers
2002 cadillac sts: bought used..nav system screen..key removed..cars
We have a 2002 cadillac sts that we bought used a couple years ago and a few months ago the radio / nav system screen started saying "Caution cannot load System software disk type incorrect please ins… read more
Danny
Danny
Lead mech
Some college
1,094 satisfied customers
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Meet the Experts:

Jerry Newton

Jerry Newton

Cadillac Technician

1,738 satisfied customers

ASE Master Technician, L1, Master GM Technician. Over 20 years of bumper to bumper GM experience.

Dave Nova

Dave Nova

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1,522 satisfied customers

ASE Master Certification. GM World Class Certification

Gm Tech (Cam)

Gm Tech (Cam)

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1,090 satisfied customers

GM Grand Master Technician 2007. 14 years experience.

John

John

ASE Certified Technician

941 satisfied customers

ASE CERTIFICATIONS A1-A8 & L1 / 40 YEARS AUTOMOTIVE EXPERIENCE

Chris (aka- Moose)

Chris (aka- Moose)

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811 satisfied customers

16 years of experience

George H.

George H.

ASE Certified Technician

783 satisfied customers

ASE Master Tech 15+ Years

Don - Mo Lurch

Don - Mo Lurch

Cadillac Technician

705 satisfied customers

GM, Cadillac Cert., Heavy Line Mech, Race Shop Owner, Mobile Electronics.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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