Cadillac

Cadillac repair questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

2011 esclade rear shock units lock up. 3011 cadalac esclade.

Customer Question
2011 esclade rear shock...

2011 esclade rear shock units lock up

Mechanic's Assistant: What is the make/model of your car?

3011 cadalac esclade

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

Theydealer replaced the shocks 4 years ago .now bad again .Why twice on a car with only 55000 miles

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

First time dealer repaced under warentee nnow will not .Seems a design issue

Submitted: 4 months ago.Category: Cadillac
Show More
Show Less
Ask Your Own Cadillac Question
Answered in 9 hours by:
11/29/2017
Cadillac Mechanic: Pete, Cadillac Technician replied 4 months ago
Pete
Pete, Cadillac Technician
Category: Cadillac
Satisfied Customers: 31,819
Experience: 17 years Cadillac experience as a technician.
Verified

My name is ***** ***** I am a professional here at Just Answer. I noticed that your question had not received a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.

If any debris is getting in the shock/bag this can cause premature failure.Also if the rear compressor is shorted or failing to stop inflating the shocks this can cause this issue as well.I have had to replace the compressor and the shocks for this issue.My guess though since it been 4 years it's the shocks again that needs replaced.It was a design issue where debris from the road can damage them causing failure.

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service, your 5-star rating is appreciated ( should be a link to click on here or above).You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.

Thanks Pete

Ask Your Own Cadillac Question
Was this answer helpful?
Ask Pete Your Own Question
Pete
Pete
Pete, Cadillac Technician
Category: Cadillac
Satisfied Customers: 31,819
31,819 Satisfied Customers
Experience: 17 years Cadillac experience as a technician.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Jerry Newton

Jerry Newton

Cadillac Technician

1,569 satisfied customers

ASE Master Technician, L1, Master GM Technician. Over 20 years of bumper to bumper GM experience.

Dave Nova

Dave Nova

Cadillac Technician

1,522 satisfied customers

ASE Master Certification. GM World Class Certification

Gm Tech (Cam)

Gm Tech (Cam)

Cadillac Mechanic

1,003 satisfied customers

GM Grand Master Technician 2007. 14 years experience.

John

John

ASE Certified Technician

941 satisfied customers

ASE CERTIFICATIONS A1-A8 & L1 / 40 YEARS AUTOMOTIVE EXPERIENCE

George H.

George H.

ASE Certified Technician

775 satisfied customers

ASE Master Tech 15+ Years

Chris (aka- Moose)

Chris (aka- Moose)

Cadillac Technician

744 satisfied customers

16 years of experience

Don - Mo Lurch

Don - Mo Lurch

Cadillac Technician

690 satisfied customers

GM, Cadillac Cert., Heavy Line Mech, Race Shop Owner, Mobile Electronics.

< Previous | Next >

Related Cadillac Questions
Replaced the shocks and then got error message for service
Replaced the shocks and then got error message for service ride control. … read more
Jerry Newton
Jerry Newton
Cadillac Technician
Vocational, Technical or Trade Scho
1,569 satisfied customers
My rear shocks won't go down or level out on my 2000
My rear shocks won't go down or level out on my 2000 Eldorado. Do I check the fuse and relays and where are they located? … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
5,060 satisfied customers
I think my rear air ride shock boots are not holding
I think my rear air ride shock boots are not holding pressure. … read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
25 satisfied customers
I need shocks and struts, 2002 eld,etc 43,000 miles I want
I need shocks and struts, 2002 eld,etc 43,000 miles I want to replace all 4. … read more
kalamykid
kalamykid
Pactor automotive
Vocational, Technical or Trade Scho
97 satisfied customers
2011 esclade rear shock units lock up. 3011 cadalac esclade.
Theydealer replaced the shocks 4 years ago .now bad again .Why twice on a car with only 55000 miles … read more
Pete
Pete
Cadillac Technician
31,819 satisfied customers
I have a 2013 Cadallic Escalade, I have had my rear shocks
I have a 2013 Cadallic Escalade, I have had my rear shocks changed about 2 years ago and front done 6 months ago. Ride is very stiff, I have 104,000 miles on the Escalade. Took it to the dealer and th… read more
Gabriel Grey
Gabriel Grey
Master Service Technician
Associates
436 satisfied customers
I installed new rear shocks on my 2006 Escalade and now the
I installed new rear shocks on my 2006 Escalade and now the "service ride control" show on the information dash every time I turn on the ignition. I did not install the air ride shocks as replacement … read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
CODES SO11,SO16,SO21,SO26..HOW DO I FIX...REPLACED SHOCKS,
CODES SO11,SO16,SO21,SO26..HOW DO I FIX...REPLACED SHOCKS … read more
Pete
Pete
Cadillac Technician
31,819 satisfied customers
Second opinion] I'm going to replace the rear shocks but I
Second opinion] I'm going to replace the rear shocks but I can't figure out how to remove the interior trim to get access to the mounting bolts. … read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
Second opinion] I'm going to replace the rear shocks but I
Second opinion] I'm going to replace the rear shocks but I can't figure out how to remove the interior trim to get access to the mounting bolts. … read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
I'm going to replace the rear shocks but I can't figure out
I'm going to replace the rear shocks but I can't figure out how to remove the interior trim to get access to the mounting bolts. … read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
Cady escalade ext, 2007, replace rear air shocks with monroe
replace rear air shocks with monroe and need to know the kind of resistor i need,,thank you, Guy … read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
2011 Escalade, recently replaced shocks and suspension
2011 Escalade, recently replaced shocks and suspension sensors vehicle rides very hard like there's,no give… read more
Jerry Newton
Jerry Newton
Cadillac Technician
Vocational, Technical or Trade Scho
1,569 satisfied customers
Rear shocks not 'airing up'. How do you determine if the
Rear shocks not 'airing up'. How do you determine if the problem is the pump, possibly a fuse (and where or what fuse(s)) or the level sensor thingy on the control arm?… read more
Angel Martinez
Angel Martinez
Chrysler Certification
60 satisfied customers
Thumping sound in my front end and suspect shocks. Do they
thumping sound in my front end and suspect shocks. Do they have bushings that wear out. My car has 75,000 miles. … read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
I am thinking of replacing the rear air shocks on a 2004
I am thinking of replacing the rear air shocks on a 2004 Cadillac Srx (V8-4.6L).Would it be more cost effective to go to conversion gas shocks rather than the same air shocks taking into consideration… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
My dealer tells me that all for shock strut assemblies have
My dealer tells me that all for shock strut assemblies have locked up and the estimated cost is around $2500 to replace them because they are the magnetic suspension type electronic struts and shocks.… read more
eauto
eauto
self employed
High School or GED
74 satisfied customers
Need someone who has replaced rear shocks on 2010 Cadilllac
need someone who has replaced rear shocks on 2010 Cadilllac SRX with Electronic Suspension… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x