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2013 Cadillac SRX, CUE touch screen replaced, now no lights
2013 Cadillac SRX, CUE touch screen replaced, now no lights on infotainment system, CUE screen black. … read more
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Pete
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General auto certifications
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My backup camera does not work.... how much does something
My backup camera does not work.... how much does something like that cost for repairs? The screen juy goes black ... still has the parking lines on the screen... … read more
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Daniel Chaidez
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2006 caddy srx has the 4 or 5 inch screen for the GPS and
2006 caddy srx has the 4 or 5 inch screen for the GPS and Radio in dash. was wondering can I add a back-up camera to my system with out to much head ache ? … read more
Pete
Pete
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My 2014 Cadillac SRX cue Touch screen is frozen how can I
My 2014 Cadillac SRX cue Touch screen is frozen how can I get it to work I tried a hard reset but still won't unfreeze … read more
JOHN aka Eauto
JOHN aka Eauto
self employed
High School or GED
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My Cadillac SRX touch screen does not work. Do I need a new
My Cadillac SRX touch screen does not work. Do I need a new cue system or does it just need a new touch screen panel … read more
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Frozen CUE touchscreen. Have tried hard reset instructions
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My cue randomly changes setting and now it's changed from
my cue randomly changes setting and now it's changed from english to spanish and I can't figure out how to change it back particulary since i cant read or speak spanish … read more
Jerry Newton
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My 2013 Cadillac Cue system is not working. I understand
My 2013 Cadillac Cue system is not working. I understand this is a common problem. Car is out of warranty. Cadillac offers no assistance. The screen is frozen and I cannot afford the $2,400 they say i… read more
Pete
Pete
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Backup camera quit working. It went fuzzy like there was
backup camera quit working. It went fuzzy like there was something on the lense, then simply quit. No picture, just the guide lines that move with the steering. Is this a DIY repair? … read more
Don - Mo Lurch
Don - Mo Lurch
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I HAVE JUST PURCHASED A USED CADILLAC SRX WITH THE CUE
I HAVE JUST PURCHASED A USED CADILLAC SRX WITH THE CUE SYSTEM AND THE TOUCH SCREEN WILL NOT WORK, I HAVE TRIED TO DO THE HARD RESET AND NO LUCK, BUT OTHER THINGS SEEM TO BE WORKING IN THAT AREA, AND N… read more
Pete
Pete
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2014 Cadillac SRX CUE screen has gone black. The only time
2014 Cadillac SRX CUE screen has gone black. The only time it comes on now is when the backup camera is engaged (put in reverse). When you go from reverse to park or drive the screen goes black. All o… read more
Eric
Eric
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N/A
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CUE is frozen, 2013 SRX, I've done the hard reset. I'm an
I've done the hard reset. I'm an older female so I don't do any work myself, but I have a brother that does. … read more
Don - Mo Lurch
Don - Mo Lurch
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I have a 2013 Cadillac SRX and my CUE system no longer
I have a 2013 Cadillac SRX and my CUE system no longer responds to touchscreen. The apps are still there, the screen is lit up, by back up camera works fine, but touching it does nothing now. and I am… read more
Pete
Pete
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My 2013 SRX CUE touch screen cover has web like cracks. Can
My 2013 SRX CUE touch screen cover has web like cracks. Can I replace the outer screen of the unit? Thanks, Dwight… read more
Daniel Jones
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Cadillac SRX: My cadillac srx 2014 cue system will not work
My cadillac srx 2014 cue system will not work with my samsung galaxy s5. It will not make a call. Do I have any hope for an upgrade for this piece of trash CUE system? I'm so not impressed.… read more
Eric
Eric
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N/A
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The Cadillac dealership I go to, verified that the 2010 SRX
The Cadillac dealership I go to, verified that the 2010 SRX Nav system (control panel, screen, radio/rec) fit in the 2012 SRX. It is all plug and play pretty much. If it's locked I will have to provid… read more
Pete
Pete
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General auto certifications
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I have a 2014 SRX I have had multiple problems with CUE. I
I have a 2014 SRX I have had multiple problems with CUE. I DROVE A LOANER SRX 2015, The CUE in that car was much better and no bugs. The rear view picture, or part of it now appears in drive for a few… read more
Jerry Newton
Jerry Newton
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Vocational, Technical or Trade Scho
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2004 Deville: add a backup camera..flush mount Key Hole color camera.
I have a 2004 Deville. When I bought the car I had them add a backup camera to it. It's a flush mount Key Hole color camera. Do you know what brand camera Cadillac was using for this after market extr… read more
Don - Mo Lurch
Don - Mo Lurch
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Meet the Experts:

Jerry Newton

Jerry Newton

Cadillac Technician

1,738 satisfied customers

ASE Master Technician, L1, Master GM Technician. Over 20 years of bumper to bumper GM experience.

Dave Nova

Dave Nova

Cadillac Technician

1,522 satisfied customers

ASE Master Certification. GM World Class Certification

Gm Tech (Cam)

Gm Tech (Cam)

Cadillac Mechanic

1,090 satisfied customers

GM Grand Master Technician 2007. 14 years experience.

John

John

ASE Certified Technician

941 satisfied customers

ASE CERTIFICATIONS A1-A8 & L1 / 40 YEARS AUTOMOTIVE EXPERIENCE

Chris (aka- Moose)

Chris (aka- Moose)

Cadillac Technician

811 satisfied customers

16 years of experience

George H.

George H.

ASE Certified Technician

783 satisfied customers

ASE Master Tech 15+ Years

Don - Mo Lurch

Don - Mo Lurch

Cadillac Technician

705 satisfied customers

GM, Cadillac Cert., Heavy Line Mech, Race Shop Owner, Mobile Electronics.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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