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I have a 2003 Cadillac CTS that was equiped with an Analog…

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I have a 2003 Cadillac...
I have a 2003 Cadillac CTS that was equiped with an Analog phone, but was changed to digotal by a dealership. The phone stopped working and I was told by onstar that it could not be fixed. The dealership cannot fix this problem either. I have a message each time I open and close the door saying "Phone Unavailable". This message even plays when the car id off and sitting in the driveway. I would like to disable this message or have the phone repaired. My local dealership gave me a part number for a new module but the vin# ***** not match for this replacement. How can I disable this phone message?
Submitted: 8 months ago.Category: Cadillac
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Answered in 1 day by:
11/19/2017
Cadillac Mechanic: Chris (aka- Moose), Cadillac Technician replied 8 months ago
Chris (aka- Moose)
Chris (aka- Moose), Cadillac Technician
Category: Cadillac
Satisfied Customers: 52,708
Experience: 16 years of experience
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I am sorry no one has responded yet. I know you must be thinking " I have been taken or this is a scam" Neither are the case. Sometimes there are more questions than we can get to and we just keep getting farther and farther behind. Today I have worked my fingers numb and just can not get to everyone. I am pretty sure I can help. Sometimes customers need help now and if help comes later it is just to late. In your case if it is not to late, let me know and I will do my best to earn your business.

Chris

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Customer reply replied 8 months ago
Thank you for your response...thankfully we have found someone who can disable this problem for us... Wishing you and your family a Happy Thanksgiving and a Merry Christmas.
Cadillac Mechanic: Chris (aka- Moose), Cadillac Technician replied 8 months ago

Glad you got it resolved

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