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I bought a 2014 SRX Cad Had n problems until las week It…

Customer Question
I bought a 2014...

I bought a 2014 SRX Cad Had n problems until las week It will shift gears until you hit 50 miles per hour and it does not shift. Had the Transmission flushed by cad. yesterday

Mechanic's Assistant: How old is the transmission? Have you checked the brake switch?

I don't know its a 2014 bought new and I am not sure where the brake switch is

Mechanic's Assistant: Are you fixing your SRX yourself? What have you tried so far?

No I have always taken it to cad service

Submitted: 5 months ago.Category: Cadillac
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Answered in 2 minutes by:
11/15/2017
Cadillac Mechanic: Eric, Automotive Repair Shop Manager replied 5 months ago
Eric
Eric, Automotive Repair Shop Manager
Category: Cadillac
Satisfied Customers: 33,961
Experience: 20+ yrs. experience as repair shop manager and technician.
Verified

HI,

Is the check engine light on?

Is your SRX FWD or AWD?

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Customer reply replied 5 months ago
engine light is not on and SRX FWD
Customer reply replied 5 months ago
at work typing is better for now
Customer reply replied 5 months ago
Cad service flushed the transmission yesterday and added the new fluid
Cadillac Mechanic: Eric, Automotive Repair Shop Manager replied 5 months ago

HI,

Ok, based upon symptoms and my experience on this vehicle, the transmission solenoid vale and control module assembly is faulty. It is the electronics package for your transmission is bolted to the valve body behind the side cover of the transmission

see attached

This is verified by testing with a scan tool to command it on and off and see if the solenoid valves are being commanded on when testing driving

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Cadillac Mechanic: Eric, Automotive Repair Shop Manager replied 5 months ago

Unless you have a further question on this, at this time please click the OK SERVICE, GOOD SERVICE OR EXCELLENT SERVICE 3 STARS OR HIGHER to pay for services rendered per your customer agreement as this is a PAYSITE and experts are not paid for their time, services, or knowledge until you do so. Thank you.

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Cadillac Mechanic: Eric, Automotive Repair Shop Manager replied 5 months ago

I noticed we have not yet resolved your concern you asked about. I would sure appreciate it if you would reply so I can offer my skills and knowledge and repair guide access to help as best I can.

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Eric
Eric, Automotive Repair Shop Manager
Category: Cadillac
Satisfied Customers: 33,961
33,961 Satisfied Customers
Experience: 20+ yrs. experience as repair shop manager and technician.

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