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My back door windows won’t go back up I’m using the main…

Customer Question
My back door windows...

My back door windows won’t go back up I’m using the main control on driver door to bring up but nothing and I’m using the remote on the door it’s self where the window is messing up but nothing is happening

Mechanic's Assistant: Is this your first time dealing with this issue?

Yes

Mechanic's Assistant: What is the model/year of your Cadillac?

Cts 08

Mechanic's Assistant: Are you fixing your CTS yourself? What have you tried so far?

Yes and just using the controls to raise it up

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Actually yes my connection to the car with the key acts up often by saying the key is not detected so I can’t atart the car right when I get in

Submitted: 9 months ago.Category: Cadillac
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Customer reply replied 9 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 9 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 44 minutes by:
11/9/2017
Cadillac Mechanic: Mike S., ASE Certified Technician replied 9 months ago
Mike S.
Mike S., ASE Certified Technician
Category: Cadillac
Satisfied Customers: 8,141
Experience: ASE certified
Verified

Hi, I am Mike, welcome. I'm reviewing your question.

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Cadillac Mechanic: Mike S., ASE Certified Technician replied 9 months ago

to begin with, check the 2 rear window fuses in the fuse block rear, they are the LT/Rear/WNDW and Rear/WNDW fuses.

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Cadillac Mechanic: Mike S., ASE Certified Technician replied 9 months ago

Here is that wiring diagram, as you can see the rear windows are controlled by the body control module, so if both fuses check out ok, then your next step would be to have the trouble codes retrieved from the body control module in order to see what is wrong with the rear windows circuit.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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