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2014 Cadillac SRX - after no problems won't start - the

2014 Cadillac SRX - after...
2014 Cadillac SRX - after no problems won't start - the yellow engine icon is lit - and when I try to start it begins ticking loud & fast - the dash will light up - but engine won't start... and I had to continue to push the START button to get the engine to stop the loud ticking... what is causing this? Eva
JA: Have you checked the fuses? The dashboard bulbs?
Customer: hum - no... where do I look? is it really something that simple ? won't turn over
JA: Are you fixing your SRX yourself? What have you tried so far?
Customer: Nothing - plan to call AAA in the morning and get it towed in - but haven't seen anything this scary with past cars and thought I would do a little research...
JA: Anything else you want the mechanic to know before I connect you?
Customer: nope - thanks
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Answered in 2 minutes by:
10/22/2017
Gary
Gary, ASE Certified Technician
Category: Cadillac
Satisfied Customers: 1,295
Experience: Senior Technician
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Hello! My name is Gary.
Welcome to JustAnswer.
I'm reviewing your question now, and will post back with a reply shortly.

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Customer reply replied 1 month ago
Thanks

Hello Eva,

Sounds like a low battery volts condition.

Your description I've seen countless times.

If you get AAA to come to you, that's the first thing I would check.

Low test the battery, if it fails test, replace battery, clear codes set in vehicle from low volts.

Hope this helps.

Gary

Gary
Gary, ASE Certified Technician
Category: Cadillac
Satisfied Customers: 1,295
Experience: Senior Technician
Verified
Gary and 87 other Cadillac Specialists are ready to help you
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Customer reply replied 1 month ago
thanks - what I was looking for....

You're welcome Eva.

I'll be here for you when you get it sorted, if you need any further assistance.

Kind regards

Gary

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Gary
Gary
Gary, ASE Certified Technician
Category: Cadillac
Satisfied Customers: 1,295
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