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I was driving my 2004 cadillac srx and it stopped and won't…

Customer Question
I was driving my...

I was driving my 2004 cadillac srx and it stopped and won't move

Mechanic's Assistant: Are you fixing your SRX yourself? What have you tried so far?

I had it towed home

Submitted: 10 months ago.Category: Cadillac
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Answered in 8 minutes by:
10/3/2017
Cadillac Mechanic: Gunvir Singh,
 replied 10 months ago
Gunvir Singh
Category: Cadillac
Satisfied Customers: 2,013
Experience: Master Tech at Kennesaw Auto Tech
Verified

Hello, let me review your request. Please stand by.

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Cadillac Mechanic: Gunvir Singh,
 replied 10 months ago

Do you hear any whining, clicking or grinding noise when you accelerate in drive?

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Customer reply replied 10 months ago
There was a grinding sound
Cadillac Mechanic: Gunvir Singh,
 replied 10 months ago

Do you see any transmission fluid leak at the floor?

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Customer reply replied 10 months ago
I am on a fixed income so I don't have additional funds to use
Cadillac Mechanic: Gunvir Singh,
 replied 10 months ago

No need to call, just ignore that pop up.

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Customer reply replied 10 months ago
No, I am on a fixed income
Cadillac Mechanic: Gunvir Singh,
 replied 10 months ago

I understand. Do you see any transmission fluid leak at the floor?

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Customer reply replied 10 months ago
There was fluid that leaked out
Cadillac Mechanic: Gunvir Singh,
 replied 10 months ago

Ok. Have you noticed any transmisison related issues before too or this is the first time?

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Customer reply replied 10 months ago
This was the first time. I can't afford another $26,00 pay out!
Cadillac Mechanic: Gunvir Singh,
 replied 10 months ago

Just ignore those pop ups, they are automated. No need to pay additional payout.

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Cadillac Mechanic: Gunvir Singh,
 replied 10 months ago

Did you check where the fluid is leaking from?

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Customer reply replied 10 months ago
Thank-you, but I will just go to a local mechanic and seek some free advice. Good- bye.
Cadillac Mechanic: Gunvir Singh,
 replied 10 months ago

Good luck.

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Customer reply replied 10 months ago
I didn’t get an answer! All I received was a request to pay more money for a telephone call and service. I kept explaining that I couldn’t afford to pay anymore money. But he kept asking for more money. I felt it was rude and my question was never discussed! I am requesting a total refund of my $26.00 back into my account of PayPal. There was no getting through to the “expert” that I didn’t want to talk on the telephone at all.
Cadillac Mechanic: sprinkles08, ASE Certified Technician replied 10 months ago
sprinkles08
sprinkles08, ASE Certified Technician
Category: Cadillac
Satisfied Customers: 24,206
Experience: ASE Master and Advanced level certified. Factory trained with 17 years dealership experience
Verified

Hello and welcome to JustAnswer!

The problem may be internal in the transmission but it's very possible that you have a broken CV joint. The fluid you saw may have actually been from a broken axle, or it's possible that an axle broke and dislodged and you saw transmission fluid because the axle came out.

What color was the fluid?

With the trans in park are you able to push the car or do you feel a mechanical lock?

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