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I am getting no sound from my speakers. The radio and XM…

Customer Question
I am getting no...

I am getting no sound from my speakers. The radio and XM seem to be working fine but I get nothing.

Mechanic's Assistant: Is this an aftermarket stereo, or did it come with the car?

Came with

Mechanic's Assistant: What is the model/year of your Cadillac?

09 CTS

Mechanic's Assistant: Are you fixing your CTS yourself? What have you tried so far?

Nothing except disconnecting battery and reconnecting

Submitted: 10 months ago.Category: Cadillac
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Answered in 2 minutes by:
9/29/2017
Cadillac Mechanic: Jerry Newton, Cadillac Technician replied 10 months ago
Jerry Newton
Jerry Newton, Cadillac Technician
Category: Cadillac
Satisfied Customers: 5,694
Experience: ASE Master Technician, L1, Master GM Technician. Over 20 years of bumper to bumper GM experience.
Verified

This is typically due to an amplifier failure. I would check for power and ground at the amplifier connector, and if that's OK, source a replacement amplifier for it. I am attaching a schematic for you.

Please take a moment to rate my answers, that's how I get compensated. If you have more questions, I am happy to follow up with you.

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Customer reply replied 10 months ago
where do I find the amplifier?
Cadillac Mechanic: Jerry Newton, Cadillac Technician replied 10 months ago

It is in the trunk, on the left hand side. See attached.

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