How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask sprinkles08 Your Own Question
sprinkles08, ASE Certified Technician
Category: Cadillac
Satisfied Customers: 23100
Experience:  ASE Master and Advanced level certified. Factory trained with 17 years dealership experience
Type Your Cadillac Question Here...
sprinkles08 is online now
A new question is answered every 9 seconds

2005 srx no start no crank, battery good. happen all of a

Customer Question

2005 srx no start no crank, battery good. happen all of a sudden. engine ran fine. thinking its the theft sys.
JA: Will the headlights turn on? Is the battery fully charged?
Customer: oh yeah...
JA: Are you fixing your SRX yourself? What have you tried so far?
Customer: yes, check ignition switch for play, checked all fuses and relays
JA: Anything else you want the mechanic to know before I connect you?
Customer: also checked the rear fuse box
Submitted: 26 days ago.
Category: Cadillac
Expert:  sprinkles08 replied 25 days ago.

Hello and welcome to JustAnswer!

Unless the engine started and died and/or you see a security light flashing then security couldn't be a concern. If it simply will not crank it may be an issue with the engine controller itself not being awake or it could be the starter, ignition switch, wiring, the starter relay, etc. It will require some electrical testing to determine exactly what is going on.

Does the fuel ump run when the key is turned on?

Customer: replied 24 days ago.
Referred back to my original troubleshooting steps. Faulty relay connection prohibited the starter from engaging.
Expert:  sprinkles08 replied 24 days ago.
I'm glad you got it repaired.