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Looking for a navi update, mine is 2006 sts, and got a map…

Customer Question
Looking for a navi...

Looking for a navi update

Mechanic's Assistant: Okay, I'll connect you to the mechanic to go over that information regarding your Cadillac. Before I do, is there anything else you want him to know?

Mine is 2006 sts, and got a map dvd but somehow my navi cannot read the new dvd and call dealer, they said is not under warranty so have so paid like $400 something to update so wondering if there is anyway i can update it for free

Submitted: 11 months ago.Category: Cadillac
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Customer reply replied 11 months ago
Anyone there?
Answered in 18 minutes by:
9/17/2017
Cadillac Mechanic: Todd M, ASE Certified Technician replied 11 months ago
Todd M
Todd M, ASE Certified Technician
Category: Cadillac
Satisfied Customers: 1,902
Experience: Technician at Montgomery Motors
Verified

Hello. My name is ***** ***** I will be assisting you today. To answer your question, there is not a way to update the Navigation for free. You can either have the dealer update this system or you can purchase the updates through GM. Here, I am attaching information on purchasing the update disc. Here, I am attaching a service bulletin on updates and purchasing online, along with this link to your update... http://gmnavdisc.navigation.com/product/Catalog/Catalog_Cadillac_STS_2006/GM-North-America-Map-Update-v.2016/sku/23286274/en_US/GMNA/USD

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Cadillac Mechanic: Todd M, ASE Certified Technician replied 11 months ago

If you require more information on this issue and/or are not satisfied, let me know, please, and I will attempt to assist you further on this. I hope this information points you in the right direction. If you have any further questions or concerns on this issue, feel free to ask. If you are satisfied, and have found this information helpful, a positive rating would be greatly appreciated. Thank you.

A positive rating does not close the session. We will still be able to communicate, and I will still continue to assist you with this issue as needed.

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Customer reply replied 11 months ago
Not really help....can I get the refunds back?
Customer reply replied 11 months ago
Please return my money back
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