How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dave Nova Your Own Question
Dave Nova
Dave Nova, Cadillac Technician
Category: Cadillac
Satisfied Customers: 1522
Experience:  ASE Master Certification. GM World Class Certification
Type Your Cadillac Question Here...
Dave Nova is online now
A new question is answered every 9 seconds

I have a 2013 SRX and the home screen just locked and wont

Customer Question

I have a 2013 SRX and the home screen just locked and wont change what can I do
JA: How many miles are on the car? Has this ever happened before?
Customer: 10,378 no it has never happened before. I shut the can off and started it and the back up camera came on then when I shifted to go straight the home screen came on
JA: Are you fixing your SRX yourself? What have you tried so far?
Customer: I have tried nothing yet but would like to fix it myself
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Cadillac
Expert:  Pete replied 1 month ago.

Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay.

Have you tried to shut off the vehicle and restart it to see if it resets and works then at all?

Let me know,thanks Pete