Cadillac

Cadillac repair questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

Trouble with my G55 autoride suspension system. Nothing to…

Trouble with my G55...

Trouble with my G55 autoride suspension system

Mechanic's Assistant: How has the ride been lately? Have you noticed any fluid under the car?

Nothing to do with fluid

Mechanic's Assistant: What is the model/year of your GMC?

2006 Escalade

Mechanic's Assistant: Are you fixing your Escalade yourself? What have you tried so far?

Yes

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Apparently something happened which caused the air pump to not shut off and blew up my air shocks

Show More
Show Less
Ask Your Own Cadillac Question
Customer reply replied 9 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 9 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 22 hours by:
9/10/2017
Pete
Pete, Cadillac Technician
Category: Cadillac
Satisfied Customers: 32,606
Experience: 17 years Cadillac experience as a technician.
Verified

My name is ***** ***** I am a professional here at Just Answer. I noticed that your question had not received a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.

The first thing that has to be done here is to have the fault codes checked using a fully compatible scan tool that will plug in and can read all computers in your model to see what codes are set in the suspension computer.There will be at least one code set to help locate this fault.This could have been an issue with the compressor itself stuck on ( compressor failure is common ) or a faulty with a level sensor sending a false signal.If you can get me the code info this will help me to help you try and pinpoint this issue here just let me know.

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service,your 5 star rating is appreciated ( should be a link to click on here or above).You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.

Thanks Pete

Ask Your Own Cadillac Question
Customer reply replied 9 months ago
Is there not a safety valve that will allow pressure to blow off. I found that the new pump I had installed had a faulty plug on the dryer which would have not allowed whatever these wires do to send signal. The pump put so much pressure on the shocks therubber bladder burst and the shock rods snapped. Can I get this scan tool from a parts store or must I take to a dealer?

Yes,there is an exhaust valve.The valve is part of the compressor assembly.Most likely it was not allowing the exhaust valve to open to allow air pressure bleed off.

I would repair the wires if you can or parts warranty the pump you purchased from the facility you got it from for another one at no charge to you and replace the damaged shocks.Then you will need to have a scan tool that can communicate with the air suspension computer used to clear codes from this computer.The suspension system will not operate properly until the codes are cleared out.This is a higher end scan tool usually a parts store wont have but you can check with them.This is usually a scan tool that is $1000 or more to purchase as usually the cheaper scan tools will only communicate with the engine and brake computers.I can send you a link to a scan tool to purchase that would work but keep in mind it is near $1000.

Let me know if you need anything else and feel free to rate my help here or above ( should be a link to click on ) as this is how I receive credit for my time,this can be done at any time and you can still come back here and reply if needed.Your 5 star rating is appreciated

Thanks Pete

Ask Your Own Cadillac Question
Customer reply replied 9 months ago
I had replaced my original shocks that were no good with Arnott air shocks. Is this brand any better than the many other brands I see for sale?

Arnott shocks are good shocks and some claim they are better then factory.I would go with the Arnott or factory to be safe.The safest shock is factory as it is specifically designed for your model where in some cases the Arnott may be designed for more then one model.But you can go either way with these here.Monroe shocks are good as well.

Let me know if you need anything else and feel free to rate my help here or above ( should be a link to click on ) as this is how I receive credit for my time,this can be done at any time and you can still come back here and reply if needed.Your 5 star rating is appreciated

Thanks Pete

Pete
Pete, Cadillac Technician
Category: Cadillac
Satisfied Customers: 32,606
Experience: 17 years Cadillac experience as a technician.
Verified
Pete and 87 other Cadillac Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a cadillac mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Cadillac Technician
Category: Cadillac
Satisfied Customers: 32,606
32,606 Satisfied Customers
Experience: 17 years Cadillac experience as a technician.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Jerry Newton

Jerry Newton

Cadillac Technician

1,730 satisfied customers

ASE Master Technician, L1, Master GM Technician. Over 20 years of bumper to bumper GM experience.

Dave Nova

Dave Nova

Cadillac Technician

1,522 satisfied customers

ASE Master Certification. GM World Class Certification

Gm Tech (Cam)

Gm Tech (Cam)

Cadillac Mechanic

1,075 satisfied customers

GM Grand Master Technician 2007. 14 years experience.

John

John

ASE Certified Technician

941 satisfied customers

ASE CERTIFICATIONS A1-A8 & L1 / 40 YEARS AUTOMOTIVE EXPERIENCE

Chris (aka- Moose)

Chris (aka- Moose)

Cadillac Technician

795 satisfied customers

16 years of experience

George H.

George H.

ASE Certified Technician

781 satisfied customers

ASE Master Tech 15+ Years

Don - Mo Lurch

Don - Mo Lurch

Cadillac Technician

704 satisfied customers

GM, Cadillac Cert., Heavy Line Mech, Race Shop Owner, Mobile Electronics.

< Previous | Next >

Related Cadillac Questions
I'm having a lot of thick smoke coming from the exhaust, I
I'm having a lot of thick white smoke coming from the exhaust, I had just put oil in and initially I believed that it was some spilled oil burning off. However, there is way too much smoke for that to… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
2007 Cadillac Escalade EVS. New air shocks, truck sits level
2007 Cadillac Escalade EVS. New air shocks, truck sits level with no load. No fault lights on dash. Pump will not run to level with load. ECM read out indicates no problems. … read more
Gm Tech (Cam)
Gm Tech (Cam)
Cadillac Mechanic
Vocational, Technical or Trade Scho
1,075 satisfied customers
Smells of oil. 5/4/2018. Exhaust Smokes more then usual too.
No. Just trying to get an idea what im looking at repair wise … read more
Gary
Gary
Vocational, Technical or Trade Scho
15,684 satisfied customers
My computer crashed before- need suspension type for 2003
my computer crashed before- need suspension type for 2003 Cadillac VIN 1G6DM57N630112555 … read more
heavy_chevy_396
heavy_chevy_396
Vocational, Technical or Trade Scho
2,518 satisfied customers
I hav a 05 deville when i start it the r rear suspension
I hav a 05 deville when i start it the r rear suspension makes a humming shound for like 2 min the i noticed the passenger rear wheel was kind up in the wheel well more than normal bit driver side see… read more
Pete
Pete
Cadillac Technician
32,606 satisfied customers
I have a Escalade 06 with the suspension not working, every
Hello I have a Escalade 06 with the suspension not working, every time I drive feels like metal hitting metal, all loose I thought it was the compressor but no, still the same after putting the new on… read more
Gm Tech (Cam)
Gm Tech (Cam)
Cadillac Mechanic
Vocational, Technical or Trade Scho
1,075 satisfied customers
I have a 2014 CTS with MRC 19" wheels- the suspension
I have a 2014 CTS with MRC 19" wheels- the suspension suddenly seems to bottoming out a lot- the tires were over pressurized by a oil change place- I fixed that it helps but not enough … read more
Chris (aka- Moose)
Chris (aka- Moose)
Cadillac Technician
Vocational, Technical or Trade School
795 satisfied customers
Replaced the shocks and then got error message for service
Replaced the shocks and then got error message for service ride control. … read more
Jerry Newton
Jerry Newton
Cadillac Technician
Vocational, Technical or Trade Scho
1,730 satisfied customers
My rear shocks won't go down or level out on my 2000
My rear shocks won't go down or level out on my 2000 Eldorado. Do I check the fuse and relays and where are they located? … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
5,308 satisfied customers
I wrote question yesterday regard suspension signal; Today I
I wrote question yesterday regard suspension signal; Today I took vehicle to mechanic and I realized that I actually had a service stability system -signal instead of suspension. Feedback from the mec… read more
Jerry Newton
Jerry Newton
Cadillac Technician
Vocational, Technical or Trade Scho
1,730 satisfied customers
Have Service Suspension System code. No fluid and ride is
Have Service Suspension System code JA: How has the ride been lately? Have you noticed any fluid under the car? Customer: No fluid and ride is good JA: What is the model/year of your Cadillac? Custome… read more
Jerry Newton
Jerry Newton
Cadillac Technician
Vocational, Technical or Trade Scho
1,730 satisfied customers
I think my rear air ride shock boots are not holding
I think my rear air ride shock boots are not holding pressure. … read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
158 satisfied customers
Leveling and suspension lights are on continuously for 3
Leveling and suspension lights are on continuously for 3 days now. I want to know if my car is safe to drive for 2 more weeks? … read more
Jerry Newton
Jerry Newton
Cadillac Technician
Vocational, Technical or Trade Scho
1,730 satisfied customers
The front suspension is not functioning 2013 xts. No fluid
no fluid under car but the struts are above the finder well about 1/2 inch … read more
Gm Tech (Cam)
Gm Tech (Cam)
Cadillac Mechanic
Vocational, Technical or Trade Scho
1,075 satisfied customers
The rear suspension on my 2003 Cadillac Seville STS is
The rear suspension on my 2003 Cadillac Seville STS is pumped all the way up and does not lower even after days of sitting. Whats the problem and how do I fix it. … read more
Pete
Pete
Cadillac Technician
32,606 satisfied customers
2011 esclade rear shock units lock up. 3011 cadalac esclade.
Theydealer replaced the shocks 4 years ago .now bad again .Why twice on a car with only 55000 miles … read more
Pete
Pete
Cadillac Technician
32,606 satisfied customers
2013 Cadillac Escalade, air ride suspension, compressor
2013 Cadillac Escalade, air ride suspension, compressor works, system is pumped to the max, rides like a Tank, which part isn't letting the air bleed off for the smooth ride? … read more
Gabriel Grey
Gabriel Grey
Master Service Technician
Associates
446 satisfied customers
2011 Escalade, recently replaced shocks and suspension
2011 Escalade, recently replaced shocks and suspension sensors vehicle rides very hard like there's,no give… read more
Jerry Newton
Jerry Newton
Cadillac Technician
Vocational, Technical or Trade Scho
1,730 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x