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2003 CTS theft deterrent system engaged and I dont know why.

Customer Question
2003 CTS theft deterrent...

2003 CTS theft deterrent system engaged and I dont know why. The light is on and when I turn the key it emulates like its going to turn over but you can tell the system is locked down and it cuts out.

Mechanic's Assistant: Is the car in "Park" or "Neutral?" Do you know if your car has a "wheel lock" feature?

Park. I guessing the steering wheel yes it does.

Mechanic's Assistant: What is the make/model of your car?

2003 CTS Cadillac

Mechanic's Assistant: Are you fixing your CTS yourself? What have you tried so far?

Nothing really i was checking you tube first.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Not really

Submitted: 11 months ago.Category: Cadillac
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Answered in 3 hours by:
8/5/2017
Cadillac Mechanic: Amedee, Cadillac Technician replied 11 months ago
Amedee
Amedee, Cadillac Technician
Category: Cadillac
Satisfied Customers: 28,153
Experience: ASE certified Technician advanced level specialist. Wisconsin certified emissions state inspector
Verified

Hello and welcome!

My name is ***** ***** I can assist you with your question.

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Cadillac Mechanic: Amedee, Cadillac Technician replied 11 months ago

I am very sorry your having this issue with your vehicle.

I will try my best to answer all of your questions.

However, before we get started, please let me mention a few things.

1. If at any point you would like to speak on the phone, please feel free to request a phone call on your end and I can call you right away.

2. If you dont understand any technical terms or anything that I mention (component tests or theory or operation), please let me know and I will provide you with a more in debt explanation or answer.

3. Please understand that I am here to help you any way I can.

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Cadillac Mechanic: Amedee, Cadillac Technician replied 11 months ago

Do you still need help?

Can I start by getting your VIN and any stored codes in the computer?

Thank you!!

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