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My rear view camera is distorted. I think that moisture got…

Customer Question
My rear view camera...

My rear view camera is distorted. I think that moisture got into the housing.

Mechanic's Assistant: What is the model/year of your Cadillac?

2012 SRX

Mechanic's Assistant: Are you fixing your SRX yourself? What have you tried so far?

I have not tried anything. I would like to fix it myself.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Can I just remove the camera housing and dry it out?

Submitted: 1 year ago.Category: Cadillac
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Answered in 2 days by:
8/6/2017
Cadillac Mechanic: sprinkles08, ASE Certified Technician replied 1 year ago
sprinkles08
sprinkles08, ASE Certified Technician
Category: Cadillac
Satisfied Customers: 24,225
Experience: ASE Master and Advanced level certified. Factory trained with 17 years dealership experience
Verified

Hello and welcome to JustAnswer!

If there is moisture in the reverse camera assembly then replacement would be required. It is a sealed assembly and if moisture is inside then it has been compromised.

I hope that helps! My goal is your satisfaction today. If you feel I've been professional and helpful, your 5-star rating at this time is most appreciated. However, if you still need my help you can reply back here and I'll respond as soon as possible! Thank you!

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Customer reply replied 1 year ago
Thank you. What is involved in replacing the camera?
Cadillac Mechanic: sprinkles08, ASE Certified Technician replied 1 year ago

The liftgate center applique (the part the camera is mounted to) is removed and then the camera removed from it. The liftgate trim panel will need to be removed to do so, the repair calls for .7 our of labor.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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