How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan Your Own Question
Dan, Technician
Category: Cadillac
Satisfied Customers: 24579
Experience:  Independent Shop Experience, 2 Year Automotive Diploma, & Access to Information Database
Type Your Cadillac Question Here...
Dan is online now
A new question is answered every 9 seconds

I have a 2003 Cadillac Deville and had a new set of keys

Customer Question

I have a 2003 Cadillac Deville and had a new set of keys made. The gentleman took out the ignition to cut us a new key and also we had to replace the battery. Now all the lights are on but it won't crank and start. It says Start Disabled Remove Key.
JA: Have you checked the fuel supply? And are all the spark plugs working?
Customer: Yes I have. They are in perfect condition
JA: Are you fixing your DeVille yourself? What have you tried so far?
Customer: I have replaced the battery and had a replacement key made.
JA: Anything else you want the mechanic to know before I connect you?
Customer: I think that's probably all
Submitted: 2 months ago.
Category: Cadillac
Expert:  Dan replied 2 months ago.

Hello, my name is ***** ***** I'm here to help get your problem solved.

Expert:  Dan replied 2 months ago.

It sounds like the wrong type of key was made, I would recommend bringing key to dealership and having them make a copy. Let me know if you have questions, thanks.

Expert:  Dan replied 2 months ago.

Ever get it figured out?