Cadillac

Cadillac repair questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I had a low pressure fuel pump replaced in May 2017 on a…

Customer Question
I had a low pressure...
I had a low pressure fuel pump replaced in May 2017 on a 2011 SRX because the car stalled out at a stop light and would not restart. Code was P069E. They also replaced the fuel pump sensor and the battery.
This past Saturday (2 Months later) the same thing happened again… stalled out at a stop sign and would not restart (Code P069E). Now the shop is saying that I need a high pressure fuel pump, a Bank 1 Intake Camshaft Solenoid, and a battery fuse block with cable.
My concern is that they are saying the 2 incidents are unrelated. My view is that the original issue was misdiagnosed.
I am also concerned that it is still misdiagnosed as I feel the issue may be more likely related to a sensor or computer due to the following…The night of the 2nd stall, my husband and I spent about 30mins repeatedly checking the OBD reader and getting a different code sequences everytime. The most common reading was P069E with a pending P0004. This reading showed up about 4 times.However each of the other readings varied between P069E, P0011, P023F, P0004 and sometimes it would say “0 codes found” and the check engine light would go out by itself. Most of them altering when we tightened or loosened the gas cap.
Could the GM Recall on 2013 SRX for stalling (3-4 second transmission lag) apply to the 2011? The description describes my car to the tee.
Submitted: 11 months ago.Category: Cadillac
Show More
Show Less
Ask Your Own Cadillac Question
Answered in 7 hours by:
8/2/2017
Cadillac Mechanic: Chris (aka- Moose), Cadillac Technician replied 11 months ago
Chris (aka- Moose)
Chris (aka- Moose), Cadillac Technician
Category: Cadillac
Satisfied Customers: 52,628
Experience: 16 years of experience
Verified

Welcome, I'm Chris (aka Moose).

  • Although I work here everyday, please understand it is not all day and rarely morning time.
  • To get the most from me and the best experience, please give me the best details you can.
  • The website will offer you a phone call option for more $$. Some I do fulfill and some I do not.
  • Thanks, let's get started.

Are you needing the diagnostic steps for thes code to see what can be to blame for this code?

Ask Your Own Cadillac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a cadillac mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jerry Newton Your Own Question
Jerry Newton
Jerry Newton
Jerry Newton, Cadillac Technician
Category: Cadillac
Satisfied Customers: 1,738
1,738 Satisfied Customers
Experience: ASE Master Technician, L1, Master GM Technician. Over 20 years of bumper to bumper GM experience.

Jerry Newton is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Jerry Newton

Jerry Newton

Cadillac Technician

1,738 satisfied customers

ASE Master Technician, L1, Master GM Technician. Over 20 years of bumper to bumper GM experience.

Dave Nova

Dave Nova

Cadillac Technician

1,522 satisfied customers

ASE Master Certification. GM World Class Certification

Gm Tech (Cam)

Gm Tech (Cam)

Cadillac Mechanic

1,075 satisfied customers

GM Grand Master Technician 2007. 14 years experience.

John

John

ASE Certified Technician

941 satisfied customers

ASE CERTIFICATIONS A1-A8 & L1 / 40 YEARS AUTOMOTIVE EXPERIENCE

Chris (aka- Moose)

Chris (aka- Moose)

Cadillac Technician

52,628 satisfied customers

16 years of experience

George H.

George H.

ASE Certified Technician

781 satisfied customers

ASE Master Tech 15+ Years

Don - Mo Lurch

Don - Mo Lurch

Cadillac Technician

704 satisfied customers

GM, Cadillac Cert., Heavy Line Mech, Race Shop Owner, Mobile Electronics.

< Previous | Next >

Related Cadillac Questions
Bank 1 & 2 are too lean according to guy at a parts store
Bank 1 & 2 are too lean according to young guy at a parts store who diagnosed it with his machine. … read more
Ron Z.
Ron Z.
Vocational, Technical or Trade Scho
2 satisfied customers
I have a 2007 cadillac srx, and water is getting into the
I have a 2007 cadillac srx, and water is getting into the storage area for the jack. I understand that this is a common problem. … read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
Message comes on my Cadillac SRX saying service rear axle. I
Message comes on my Cadillac SRX saying service rear axle. I called my garage near me and he stated he had no idea but to look in manual. Manual has nothing on servicing rear axle. What should I do an… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Check engine light is on because of gas cap not on securely
Check engine light is on because of gas cap not on securely or the other part of the error code, I was just trying to figure out why my remote start wasn't working … read more
Dan
Dan
Dealership Technician
Associate Degree
2,106 satisfied customers
98 Eldorado,Northstar, Coincidence or not.......I ran
98 Eldorado,Northstar, Coincidence or not.......I ran completely out of gas 4 days ago. Ever since then I have had an issue with Very Rough Running, Stalling, Lurching and every 30 seconds or so a com… read more
tim37857
tim37857
Mechanic
High School or GED
71 satisfied customers
My 2008 Cadillac SRX 3.6 AWD Sport Luxury now shows Service
My 2008 Cadillac SRX 3.6 AWD Sport Luxury now shows Service brakes, Service Traction Control, and Service Stabilitrak on the display. When engine is running, there is sometimes noise which seems to co… read more
Gm Tech (Cam)
Gm Tech (Cam)
Cadillac Mechanic
Vocational, Technical or Trade Scho
1,075 satisfied customers
Cadillac Escalade: working on a 2008 Cadillac Escalade passcode
working on a 2008 Cadillac Escalade passcode p069e. fuel pump control module illuminated check engine light.svehicle stalls out and misfires while going down the road. No lean codes.… read more
Bill
Bill
Foreman/Team Leader
Vocational, Technical or Trade Scho
593 satisfied customers
Cadillac Escalade: I have a 2003 cadillac escalade. I was in
I have a 2003 cadillac escalade. I was in heavy traffic for about two consecutive hours and suddenly the engne stalled. Gauges were normal, nothing was overheating. Turned the car off, waited formthre… read more
Michael Moore
Michael Moore
Team leader, bumper to bumper tech.
Associate Degree
1,323 satisfied customers
Cadillac escalade: 2007 Escalade This is the 4th time I have
2007 Escalade This is the 4th time I have had a problem and Cadillac says I have to bring it in while its happening for them to see whats going on. The computer doesn't show them anything. The Stabili… read more
Michael Moore
Michael Moore
Team leader, bumper to bumper tech.
Associate Degree
1,323 satisfied customers
Cadillac STS: I have a 2005 Cadillac STS 2005. Last night my
I have a 2005 Cadillac STS 2005. Last night my car stalled while driving. I got a reducedengine power alert and the traction control light came on. In addtion I had a check engine light on my car for … read more
Jettadan1
Jettadan1
Lead mech
Some college
1,421 satisfied customers
2006 Cadillac SRX: onstar..cylinder..check engine light came on
My 2006 Cadillac SRX was diagnosed by Onstar and the guy told me that I have a misfire on cylinder 2, 4 and 6. He didnt tell me the diagnostic code but just told me that there was a misfire. Anyway, t… read more
GMTechBernard
GMTechBernard
Owner / Technician
High School or GED
1,644 satisfied customers
2008 Escalade EXT: shuts down..goes away..occurs..door locks
My 2008 Escalade EXT completely shuts down while driving. All power goes away; then it re-starts in low gerar. When this occurs it will do it several times in rapid progression, and the door locks go … read more
David H
David H
Vocational, Technical or Trade Scho
2,413 satisfied customers
2006 Cadillac SRX: check engine light came..EVAP System..smoke test
2006 Cadillac SRX with check engine light came on in 2/2011, code P0496 (EVAP System). I saw the previously posted service advising a smoke test. There were no detected problems until 4/24 when a more… read more
Bill
Bill
Foreman/Team Leader
Vocational, Technical or Trade Scho
593 satisfied customers
coup: my cadillac84 with electrical problems..flashing..dash..diagram
JOHN yesterday I ask information about my cadillac84 with electrical problems and stops time to time flashing some lights on and of on the dash brd. please let me know my electrician asked me for an i… read more
eauto
eauto
self employed
High School or GED
74 satisfied customers
94 seville sls: jerking and hesitating sporadically
Why is my 94 seville sls stalling? It has been jerking and hesitating sporadically for a couple months gradully getting worse. Now it stalls. It will most of the time restart with rough idle for about… read more
TIM MOHR
TIM MOHR
SHOP OWNER
Master's Degree
8,037 satisfied customers
1997 Cadillac Deville: Changed Fuel Pump relay..intermittent..pedal
I have a 1997 Cadillac Deville Concours. Changed Fuel Pump relay and clean the fuse contacts to stop the intermittent 'no/hard start'. Worked, and better pedal response too. One issue that I thought t… read more
Ironmike
Ironmike
ASE Master L1 performance ,Ford tech
Vocational, Technical or Trade Scho
1,773 satisfied customers
Hard starting..warm, a few miles, when idling RPMs
Having trouble with hard starting, usually after sitting for several hours, then usually starts OK when warm. After warm, a few miles, when idling RPMs suddenly drop and engine stalls. Will occasional… read more
Kevin Bourcier
Kevin Bourcier
Vocational, Technical or Trade Scho
385 satisfied customers
2003 Cadillac CTS: Fuel Gauge Inop - PIDS For Fuel Level..Voltage
2003 Cadillac CTS 75K - Codes P0453 and P0463 - New Main Sender and New FTP Sensor - Fuel Gauge Inop - PIDS For Fuel Level and FTP Both = 4.89V - Pinpoint Tests Say to Replace Sender and FTP Sensor - … read more
Dave Nova
Dave Nova
Cadillac Technician
Associate Degree
1,522 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x