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2004 Cadillac CTS window issues. Can roll all windows up or…

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2004 Cadillac CTS window issues...
2004 Cadillac CTS window issues. Can roll all windows up or down from driver seat control panel. But from rear seat switches I can only roll up not down. Suggestions?
Submitted: 1 year ago.Category: Cadillac
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Answered in 17 minutes by:
8/1/2017
Cadillac Mechanic: Mechanic01, ASE Certified Technician replied 1 year ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Cadillac
Satisfied Customers: 3,781
Experience: Owner at Baltic investments
Verified

Hello my name is ***** ***** I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required.

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Cadillac Mechanic: Mechanic01, ASE Certified Technician replied 1 year ago

SO each door has a module and they all talk together, there must be a data line issue or a ground problem in one of the modules, its pretty complicated little system, Are you getting any codes?

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Customer reply replied 1 year ago
Not seeing any codes. I did try the module reset thing on each switch by hold down button for 3 seconds after it was down and same for up.
Cadillac Mechanic: Mechanic01, ASE Certified Technician replied 1 year ago

I would try a whole system reset, undo the battery cables and hold them together for 30 mins, re connect and reprogram windows to see if they relearn,

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Customer reply replied 1 year ago
Hold battery cable together for 30 seconds or minutes?
Cadillac Mechanic: Mechanic01, ASE Certified Technician replied 1 year ago

minutes

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Cadillac Mechanic: Mechanic01, ASE Certified Technician replied 1 year ago

that will allow the system to power down and expel any voltage

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Customer reply replied 1 year ago
Ok. Will try and get back to you
Cadillac Mechanic: Mechanic01, ASE Certified Technician replied 1 year ago

no worries ill be around

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Customer reply replied 1 year ago
Does it matter if I reconnect ground (black) wire to battery first or last?
Customer reply replied 1 year ago
Reconnected everything. Reprogrammed module with 3 second hold. Problem not fixed. Still can't put rear windows down using rear switches. Same as before.
Cadillac Mechanic: Mechanic01, ASE Certified Technician replied 1 year ago

next is to get a scan and see if there are any codes coming up, you can get a scan at the local auto parts store for free

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Customer reply replied 1 year ago
Local auto zone did scan. No codes came up. Next step?
Cadillac Mechanic: Mechanic01, ASE Certified Technician replied 1 year ago

Ill have to dig up the ground locations and I wont be in tomorrow is Thursday or Friday ok ?

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Customer reply replied 1 year ago
Ok.
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