Cadillac Repair Questions? Ask a Mechanic for Answers ASAP
Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay.
Is the key not turning off all of the way to remove it?
Let me know so we can continue,thanks Pete.
O.k.,there are 2 causes for this issue here.First is the shifter not all the way in park or is in park but the release solenoid on the shifter is not releasing to allow the key to go to off position for removal.In some cases you can tell this is the cause by pushing up hard into park and holding or jiggling the shifter to see if it then turns off and removes.If it does then the solenoid needs replaced on the shifter.
If this does not work the other issue is the electronic ignition switch.The switch has several contact circuits in it that can fail one at a time and one controls the release solenoid.This circuit can fail causing this issue here with this switch needing replaced.This would need to be tested to verify this is the cause using a fully compatible scan tool as well as a multi meter for electrical testing.
If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service,your 5 star rating is appreciated.You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.