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I have a 2003 Cadillac deville. It shows the alternator is…

Customer Question
I have a 2003...

I have a 2003 Cadillac deville. It shows the alternator is not charging. Showing about 11.4 volts.You can turn the car on and go forward and backward but the steering wheel won't unlock. Is this due to the alternator not fully charging?

Mechanic's Assistant: Do you have power steering? Have you checked the power steering fluid?

It does have power steering and my boy has the car at college so I haven't had a chance to check the fluid.

Mechanic's Assistant: Are you fixing your DeVille yourself? What have you tried so far?

I haven't had a chance to look at it yet. I was going to replace the alternator tomorrow and was hoping maybe that would help the steering.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

The front passenger window regulator went out and I have the door panel off right now too until I can have a chance to replace the window regulator.

Submitted: 1 year ago.Category: Cadillac
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Answered in 7 minutes by:
4/14/2017
Cadillac Mechanic: David Craig, Auto Mechanic replied 1 year ago
David Craig
David Craig, Auto Mechanic
Category: Cadillac
Satisfied Customers: 5,780
Experience: Owner/Mechanic at 3D Automotive
Verified

Hi Im David. thanks for visiting the site. 11.4 volts isnt enough to operate all systems on the vehicle and one would be the shift lock solenoid which also releases the steering wheel. The alternator replacement should take care of that also.

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Cadillac Mechanic: David Craig, Auto Mechanic replied 1 year ago

just checking in to see how its going

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