Cadillac

Cadillac Repair Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Cadillac

Main key would not open door...same key would open trunk

Customer Question
fine.....tumbler or something in the...
Main key would not open door...same key would open trunk fine.....tumbler or something in the Drivers's side door was preventing unlocking car....remember there is only 1 key slot on the drivers' side on a 2000 Caddy DTS....once police came out and pried the door to push the inside power button, the same key started the car but would still not allow tumbler to open door from outside
JA: Have you tried silicone spray or WD-40?
Customer: NO we haven,t.....before I loose you, let me go try that real quick...please stand by
JA: Are you fixing your DTS yourself? What have you tried so far?
Customer: yes, I am owner......police was called, wedged the top of the door and inserted a pump and was then able to reach with a long still metal rod to reach the inside power door un-lock located just above the door open handle
JA: Anything else you want the mechanic to know before I connect you?
Customer: I'll go now and try straying WD40 into the lock opening and see if that has an effect....please stand by a moment
Submitted: 1 year ago.Category: Cadillac
Show More
Show Less
Ask Your Own Cadillac Question
Answered in 5 hours by:
11/24/2016
Cadillac Mechanic: sprinkles08, ASE Certified Technician replied 1 year ago
sprinkles08
sprinkles08, ASE Certified Technician
Category: Cadillac
Satisfied Customers: 23,520
Experience: ASE Master and Advanced level certified. Factory trained with 17 years dealership experience
Verified

Hello and welcome to JustAnswer!

If you're unable to turn the key in the door lock cylinder only then there are a few things that could be the cause.

It could be the key itself. If it's undamaged and not excessively worn then that shouldn't be the issue.

It could be the latch. It's possible that the latch has failed in a way that the linkage from the lock cylinder cannot move.

The most likely cause would be a stuck tumbler in the lock cylinder which would require replacement of the lock cylinder.

Ask Your Own Cadillac Question
Ask sprinkles08 Your Own Question
sprinkles08
sprinkles08
sprinkles08, ASE Certified Technician
Category: Cadillac
Satisfied Customers: 23,520
23,520 Satisfied Customers
Experience: ASE Master and Advanced level certified. Factory trained with 17 years dealership experience

sprinkles08 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Jerry Newton

Jerry Newton

Cadillac Technician

1,569 satisfied customers

ASE Master Technician, L1, Master GM Technician. Over 20 years of bumper to bumper GM experience.

Dave Nova

Dave Nova

Cadillac Technician

1,522 satisfied customers

ASE Master Certification. GM World Class Certification

Gm Tech (Cam)

Gm Tech (Cam)

Cadillac Mechanic

1,003 satisfied customers

GM Grand Master Technician 2007. 14 years experience.

John

John

ASE Certified Technician

941 satisfied customers

ASE CERTIFICATIONS A1-A8 & L1 / 40 YEARS AUTOMOTIVE EXPERIENCE

George H.

George H.

ASE Certified Technician

775 satisfied customers

ASE Master Tech 15+ Years

Chris (aka- Moose)

Chris (aka- Moose)

Cadillac Technician

744 satisfied customers

16 years of experience

Don - Mo Lurch

Don - Mo Lurch

Cadillac Technician

690 satisfied customers

GM, Cadillac Cert., Heavy Line Mech, Race Shop Owner, Mobile Electronics.

< Previous | Next >

Related Cadillac Questions
I have a bad knock in my 09 cad engine that last for a mile
I have a bad knock in my 09 cad engine that last for a mile or so worse in cold weather. … read more
Gm Tech (Cam)
Gm Tech (Cam)
Cadillac Mechanic
Vocational, Technical or Trade Scho
1,003 satisfied customers
I just put power steering fluid in and it is still making a
I just put power steering fluid in and it is still making a grinding noise. Also it keeps telling me to check the coolant … read more
Dan
Dan
Dealership Technician
Associate Degree
1,776 satisfied customers
The car symbol with a locj. Lock around it is on and its not
Lock around it is on and its not allowing me to put tge car in gear and the radio will not come on but the engine will start its a sts cadillac i think maybe a 2006 or 07 … read more
Stephen, MBA
Stephen, MBA
Master's Degree
166 satisfied customers
Where can see 33 in the pitcture
where can see 33 in the pitcture JA: Okay, I'll connect you to the mechanic to discuss this further with you. Before I do, is there anything else you want him to know? Customer: no… read more
roy
roy
Associate Degree
3 satisfied customers
I had the crankshaft sensor and connector replaced and the
i had the crankshaft sensor and connector replaced and the car still will not start … read more
Cesar Jimenez
Cesar Jimenez
Owner/CEO
Vocational, Technical or Trade School
106 satisfied customers
2016 cadillac XTS THE NAVIGATION SCREEN IS VERY DIM, I TRIED
2016 cadillac XTS THE NAVIGATION SCREEN IS VERY DIM , I TRIED TO SEE IF THERE IS ANY WAY I CAN ADJUST THE LIGHT OF THE SCREEN IN THE MENU , BUT I DID NOT FIND , IT IS VERY DIM , IS IT POSSIBLE THE SCR… read more
Gabriel Grey
Gabriel Grey
Master Service Technician
Associates
373 satisfied customers
2003 deville, no heat, no fan, fan motor is good, have 12
2003 deville, no heat, no fan, fan motor is good, have 12 volts at fan motor plug, all the lights work on heat panel, all responed to prompts but no fan thus no heat or A/c… read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
25 satisfied customers
I have a 2004 Escalade ESV, I purchased used 150,000, it
I have a 2004 Escalade ESV, I purchased used 150,000, it runs fine, but hesitates when I turn on ignition. it starts, but the fact that it hesitates, cause me concern… read more
fordguy4u
fordguy4u
Automotive Tech
Vocational, Technical or Trade Scho
70 satisfied customers
I have a 2009 cadillac srx 3,6 and when cold it idels rough
i have a 2009 cadillac srx 3,6 and when cold it idels rough but when driving for 15 mints it goes away … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
4,436 satisfied customers
Navigation and radio screen shows Valet Mode and unable to
Navigation and radio screen shows Valet Mode and unable to get the radio or navigation system to respond. … read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
25 satisfied customers
Am thinking of switching to a synthetic oil. Is this
Am thinking of switching to a synthetic oil. Is this advisable for a 99' Caddilac Northstar engine with approx. 85000 miles. … read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
Oil pressure fluctuates. Just bought the car at 74000 miles
oil pressure fluctuates JA: How old is your oil pump? Has the check engine light come on? Customer: just bought the car at 74000 miles dont know JA: What is the model/year of your Cadillac? Customer: … read more
Chris (aka- Moose)
Chris (aka- Moose)
Cadillac Technician
Vocational, Technical or Trade School
744 satisfied customers
I need to replace the right front wheel bearing on my 2006
I need to replace the right front wheel bearing on my 2006 Cadillac DTS. I do my own work and have full maintenance records for my car. Can I get step-by-step instructions to do this job? (I'd like to… read more
ggrote1
ggrote1
Vocational, Technical or Trade Scho
13 satisfied customers
Need to replace the engine computer. How to programe it to
Hi need to replace the engine computer JA: Okay, I'll connect you to the mechanic to go over that information regarding your Cadillac. Before I do, is there anything else you want him to know? Custome… read more
roy
roy
Associate Degree
3 satisfied customers
My rear gate won't lift up. At first it wouldn't lift up do
My rear gate won't lift up. At first it wouldn't lift up do to it being froze. But now that it isn't cold or froze, it still will not lift up. The dash says “rear access open” whenever I start the veh… read more
Eric
Eric
Auto Technician
589 satisfied customers
2004 Cadillac SRX 3.6 AWD. Trying to diagnose a body or
2004 Cadillac SRX 3.6 AWD. Trying to diagnose a body or exhaust vibration with no misfire present. Please supply all TSB that may pertain to this issue for me to review.… read more
Chris (aka- Moose)
Chris (aka- Moose)
Cadillac Technician
Vocational, Technical or Trade School
744 satisfied customers
Low beam headlight is very dim. Replaced the bulb but did
Low beam headlight is very dim. Replaced the bulb but did not help. What is the solution please? Have 2012 srx luxury. … read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
25 satisfied customers
Its in limp mode (won't go over 30mph) because the
its in limp mode (won't go over 30mph) because the transmission fluid was low. now its full and still in limp mode. … read more
eauto
eauto
self employed
High School or GED
74 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x