JA: What is the model/year of your Cadillac?
Customer: hen starting (often) engine
spins long time. If accelerator is touched, engine backfires. On highway, when changing speed, engine sputters. Garage replaced fuel pump
. Still does same thing. My Sedan DeVille is '96 model with 110,000 miles.
JA: Where exactly do you think the noise is coming from? And how long has this been going on?
Customer: Only noise s the spinning of the engine when trying to start and backfiring.
JA: Are you fixing your DeVille yourself? What have you tried so far?
Customer: I took to a local repair garage.
JA: Anything else you want the mechanic to know before I connect you?
Customer: Local garage said bring back and would be fixed without charge. I took back and now they say nothing is wrong. I reckon they don''t want to do as prmised - fix without chargee