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Ron, ASE Certified Technician
Category: Cadillac
Satisfied Customers: 35822
Experience:  34 year as an ASE Tech
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I have an 04 Deville. Took it to my regular mechanic to have

Customer Question

I have an 04 Deville. Took it to my regular mechanic to have drivers window/motor and
JA: How many miles are on the car? Is it an automatic or a manual transmission?
Customer: regulator replaced 60000 automatic
JA: Are you fixing your DeVille yourself? What have you tried so far?
Customer: My mechanic who has other windows on other vehicles for me in the past said he cannot figure out how to remove the panel because of two pins on bottom. He had a bad experience in the past on the same model. What is so unusual...Special tool
JA: Anything else you want the mechanic to know before I connect you?
Customer: needed? Anything strange, configuration, etc....?
Submitted: 10 months ago.
Category: Cadillac
Expert:  Ron replied 10 months ago.

Hello. My name is ***** ***** I am happy to assist you today. Give me just a moment to review your post, and I'll be right back with the help you need.

Expert:  Ron replied 10 months ago.

Which panel is he have a problem with?

Customer: replied 10 months ago.
drivers door
Expert:  Ron replied 10 months ago.

Okay is he having a problem with the drivers door panel or the water deflector under the door pane?

Customer: replied 10 months ago.
my mechanic had a problem with this same model before. His problem involves two pins that are
located at the bottom of the pane. Cannot figure out how they work. Is afraid of ruining the panel by
attempting this model again. Is there some special tool or configuration, etc. that could help us
solve this problem?
Expert:  Ron replied 10 months ago.

Okay have him take a look at the diagrams for the panel and the water defector in the links below. This should help him determine what it is he is not clear on. have him take a look .