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Ask Dave Nova Your Own Question
Dave Nova
Dave Nova, Cadillac Technician
Category: Cadillac
Satisfied Customers: 1522
Experience:  ASE Master Certification. GM World Class Certification
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My battery went dead and I had it jumped off when the car

Customer Question

My battery went dead and I had it jumped off when the car started up again the cueing stem, radio nothing lit up it just shows me how much gas mileage just the basics
JA: Did you test the battery with a voltmeter? And have you ever changed one before?
Customer: No the car started up but the screens from the cueing did not
JA: What is the model/year of your Cadillac?
Customer: 2013 xts
JA: Are you fixing your XTS yourself? What have you tried so far?
Customer: I attempted the hard reset but either I did not do it right but nothing happened
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Cadillac
Customer: replied 8 months ago.
Can someone answer my question
Expert:  Chad Farhat replied 8 months ago.

Hi, I'm Chad. Welcome to JustAnswer. I'm reviewing your question and I will be posting your reply ASAP.

Expert:  Chad Farhat replied 8 months ago.

Try doing it this way

Master reset Procedure

1- Disconect Battery Cables ( Negative & Positive Cables )you can use any electrical wire as an extension if battery cables don't reach .

2- Hold cables Together for 60 secs ,then let go

3- Wait 15 minutes

4- Make sure all doors are closed

5- Reconnect battery Cables

6- Lock & unlock the vehicles using the key from driver door side (if you have a key fob with no blade key, just lock & unlock using the key fob buttons)

7- Enter the vehicle and attempt to start

Please let me know

Thank You

Chad Farhat

ASE Certified Technician