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FIXITMAN, Master Technician
Category: Cadillac
Satisfied Customers: 17406
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X2011 srx start/stop button will stop the motor but the dash

Customer Question

x2011 srx start/stop button will stop the motor but the dash electronics stay on, killing the battery...
JA: Will the headlights turn on? Is the battery fully charged?
Customer: You can restart the car in this condition
JA: What year is your SRX?
Customer: 2011
JA: Are you fixing your SRX yourself? What have you tried so far?
Customer: nothing yet researching options and insight
JA: Anything else you want the mechanic to know before I connect you?
Customer: no, thanks
Submitted: 10 months ago.
Category: Cadillac
Expert:  FIXITMAN replied 10 months ago.

Hello, my name is***** occurs when the ignition switch stops working properly. It is very common on this vehicle for the contacts in the switch to fail and not stop sending the ignition signal to the body control module. It can be the module also, but that is not nearly as common. I usually test the switch first but that should be the cause. If you need more help please let me know.