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Dave Nova
Dave Nova, Cadillac Technician
Category: Cadillac
Satisfied Customers: 1522
Experience:  ASE Master Certification. GM World Class Certification
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My Cadillac CUE touch screen is not working!! Very very

Customer Question

My Cadillac CUE touch screen is not working!! Very very frustrating!!!
JA: Is the device aftermarket, or did it come with the vehicle?
Customer: Came with the vehicle
JA: What is the model/year of your Cadillac?
Customer: 2013 ATS
JA: Are you fixing your ATS yourself? What have you tried so far?
Customer: I tried the hard reset which did not work (many forums have people that it has not worked for)
JA: Anything else you want the mechanic to know before I connect you?
Customer: No, just how to fix the Cadillac cue touch screen
Submitted: 10 months ago.
Category: Cadillac
Expert:  Ryan Schott replied 10 months ago.

is it completely inoperative or just operating poorly?