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Extremely cold out of vents 2010 cadillac srx, Just cold air

Customer Question
extremely cold out of vents...
extremely cold out of vents 2010 cadillac srx
JA: What are all the symptoms you've noticed (e.g. noises, leaks, flashing lights, error codes)?
Customer: Just cold air out of vents. a/c off outside temp 68
JA: Have you checked the coolant level? Have you checked for a leak in the radiator?
Customer: Radiator level is good.
JA: Are you fixing your SRX yourself? What have you tried so far?
Customer: Have not tried anything yet. Not sure where to start
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 1 year ago.Category: Cadillac
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Answered in 15 minutes by:
8/5/2016
Cadillac Mechanic: David Craig, Auto Mechanic replied 1 year ago
David Craig
David Craig, Auto Mechanic
Category: Cadillac
Satisfied Customers: 4,000
Experience: Owner/Mechanic at 3D Automotive
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Hi Im David, so you are saying its too cold from the vents? is this with ac on or without ac?

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Cadillac Mechanic: David Craig, Auto Mechanic replied 1 year ago

hello??do you still need assistance?

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Customer reply replied 1 year ago
A/C is off. Coolant level good. Outside temperature is 65 and temperature out of vent drops to 39 after 15 minutes of driving.
Customer reply replied 1 year ago
No noises, no flashing lights Don;t know about codes.
Cadillac Mechanic: David Craig, Auto Mechanic replied 1 year ago

wow ok. let me look into this a bit further

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Cadillac Mechanic: David Craig, Auto Mechanic replied 1 year ago

with the ac off, take a look at the compressor clutch on front of the compressor and let me know if its spinning.

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Cadillac Mechanic: David Craig, Auto Mechanic replied 1 year ago

hello???

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