How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask john -aka eauto Your Own Question
john -aka eauto
john -aka eauto, The Car Guy
Category: Cadillac
Satisfied Customers: 16011
Experience:  15 years as a auto tech
6149662
Type Your Cadillac Question Here...
john -aka eauto is online now
A new question is answered every 9 seconds

Gauges don't work some of the time, 2004 escalade limited

Customer Question

gauges don't work some of the time
JA: What is the model/year of your Cadillac?
Customer: 2004 escalade limited edition
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: not me, but maybe a local guy
JA: Anything else you think the mechanic should know?
Customer: nothing
Submitted: 11 months ago.
Category: Cadillac
Expert:  john -aka eauto replied 11 months ago.

what gauges in particular are not working?

Customer: replied 11 months ago.
the temp gauge goes all the way hot even sometimes when the engine has sat overnight and is cold. the speedometer says 20 when we are going at least 50. I think these are the worst 2 gauges. it is my wife's car.
Customer: replied 11 months ago.
this is my first time with this. are u still there?
Expert:  john -aka eauto replied 11 months ago.

the cluster has likley failed,,they are common for failure, rebuild or replacement is the fix

Customer: replied 11 months ago.
T y
Expert:  john -aka eauto replied 11 months ago.

Please remember to only rate my service when you are satisfied. IF you feel the need to rate "Poor Service" or "Bad Service", please stop and reply to me via the REPLY TO EXPERT button with the issue you have. I will be happy to continue further and do everything I can to provide you with the service you seek.
I am not paid unless I get a rating of 3 to 5 Stars/Smiley Faces. As always I'm happy to provide my time/service & resources so If I have helped you with your question, please give me an appropriate rating so that I get credit for helping you. Thank you and good luck with your vehicle!

Customer: replied 11 months ago.
Not know there was an additional charge. I thought the charge was $5 now there's an additional 21 or 26
Expert:  john -aka eauto replied 11 months ago.

i believe that the 5$ is a deposit, but i do not get paid for my service unless you rate me . i can alert customer service to there being an issue.