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Ron, ASE Certified Technician
Category: Cadillac
Satisfied Customers: 35824
Experience:  34 year as an ASE Tech
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Trying to reset key code but no rfa date shows up. how do i

Customer Question

trying to reset key code but no rfa date shows up. how do i get rid of that code
JA: Have you seen this code before? Have you tried a hard reset?
Customer: no i haven't seen code before, what is a hard reset
JA: What is the model/year of your Cadillac?
Customer: 1997 cadillac deville
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: yes i am. just tried to hold passenger heat button and off down to get rfa then hold fan button up to get rfa codes but only get no rfa data. so what can i do next
JA: Anything else you think the mechanic should know?
Customer: no
Submitted: 1 year ago.
Category: Cadillac
Expert:  Ron replied 1 year ago.

Hello, my name is ***** ***** I am a professional here at Just Answer. I have noticed that your question was not getting a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here. The programming step from GM are printed incorrectly and GM has released a service bulletin showing the proper steps. I have enclosed it in the link below. Have a look see if this will help you with the programming.

Customer: replied 1 year ago.
tried it still doesn't work. any other suggestions.
Expert:  Ron replied 1 year ago.

Unfortunately this is all the information I have on this, I will open the post up for you and perhaps another will.

Customer: replied 1 year ago.
thanks hopefully somebody know something