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Dave Nova
Dave Nova, Cadillac Technician
Category: Cadillac
Satisfied Customers: 1522
Experience:  ASE Master Certification. GM World Class Certification
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I have a 2008 srx, my key will not go I to the ignition.

Customer Question

I have a 2008 srx, my key will not go I to the ignition. What could cause this?
Submitted: 1 year ago.
Category: Cadillac
Expert:  Ryan Schott replied 1 year ago.

one of the tumblers in your ignition cylinder has broken it will hang down in the way and not allow you to insert your key all the way. is your key a side cut one or end cut? if it is side cut those can develop small burs that you can clean of but are more common to get the key stuck in. can you send me your whole VIN so i can see the vehicle build.