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My battery and alternator are good but won't turn over

Customer Question
My battery and alternator are good but won't turn over
Submitted: 2 years ago.Category: Cadillac
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Customer reply replied 2 years ago
it won't jump off and there are many other electrical problem's if that helps any
Answered in 4 hours by:
3/1/2016
Cadillac Mechanic: Pete, Cadillac Technician replied 2 years ago
Pete
Pete, Cadillac Technician
Category: Cadillac
Satisfied Customers: 33,307
Experience: 17 years Cadillac experience as a technician.
Verified

Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay.

Check and see if the battery cables are loose or corroded at your battery or to where the cables run and connect to.If any cable issues or cable connection issues are found this will need repaired to correct this fault here.I have seen damaged cables or poor cable connections cause this fault here needing repaired or replaced to resolve this fault.If these are all found to be o.k. let me know.

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service.You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.

Thanks Pete

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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