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Dave Nova
Dave Nova, Cadillac Technician
Category: Cadillac
Satisfied Customers: 1522
Experience:  ASE Master Certification. GM World Class Certification
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I just bought a used 2012 Cadillac escalate with 65000

Customer Question

I just bought a used 2012 Cadillac escalate with 65000 miles. 2 days after picking up the car the warning light came up and stays up saying the back hatch is open, even thought it is shut tight and locked. I tried wd40 on the latch as it was suggested but it did not work. I bought the car at a car lot (big mistake) and they say that once we picked up the car they are not responsible for any problem that arose
Submitted: 1 year ago.
Category: Cadillac
Expert:  Gm Tech (Cam) replied 1 year ago.

Hi there, I am Cam. I Am sorry to hear about this issue. I can understand how frustrating this is. Let me see if I can help.

To start with, I need to know if you are looking to repair it yourself or if you need ideas for costs and such?

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