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Jerry Newton
Jerry Newton, Cadillac Technician
Category: Cadillac
Satisfied Customers: 4829
Experience:  ASE Master Technician, L1, Master GM Technician. Over 20 years of bumper to bumper GM experience.
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07 srx the rear door motor starts but won't open or close

Customer Question

07 srx the rear door motor starts but won't open or close rear door it continues through with the motor sound and stops
Submitted: 1 year ago.
Category: Cadillac
Expert:  Jerry Newton replied 1 year ago.

Does the door otherwise open and close, if you move it manually?

Customer: replied 1 year ago.
Expert:  Jerry Newton replied 1 year ago.

This is normally due to a failed liftgate motor, it sounds like the motor is weak and not able to lift the gate.

Motor replacement will be the fix, all of electrical circuits are working if the motor is making noise, so that makes the diagnosis much simpler.