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Radio says wrong system soft ware. Can not get radio to turn

Customer Question
Radio says wrong system soft...
Radio says wrong system soft ware. Can not get radio to turn on or do anything??
Submitted: 2 years ago.Category: Cadillac
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Answered in 10 hours by:
11/20/2015
Cadillac Mechanic: Ron, ASE Certified Technician replied 2 years ago
Ron
Ron, ASE Certified Technician
Category: Cadillac
Satisfied Customers: 36,344
Experience: 34 year as an ASE Tech
Verified

Hello, my name is ***** ***** I am a professional here at Just Answer. I have noticed that your question was not getting a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.

One thing you can try is to see if you can reboot the system. To do this disconnect both battery cables and and touch them together for a few seconds which will reset all modules. After doing so reconnect the cables and see if the radio will now operate. If after doing so and the problem remains then the problem is most likely internal with the radio.

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Ron
Ron
Ron, ASE Certified Technician
Category: Cadillac
Satisfied Customers: 36,344
36,344 Satisfied Customers
Experience: 34 year as an ASE Tech

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