Cadillac

Cadillac Repair Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Cadillac

Ron again! 2004 cadillac srx, i have problems with the

Customer Question
hi ron again ! 2004...
hi ron again ! 2004 cadillac srx, i have problems with the sunroof! the bracket on driver side is broken ,and is making a noise in the back when i try to open the glass, and didn't open at all , i need to know how to take it appart and find what is broken
and how to fix it.
Submitted: 2 years ago.Category: Cadillac
Show More
Show Less
Ask Your Own Cadillac Question
Answered in 10 hours by:
11/12/2015
Cadillac Mechanic: Eric, Automotive Repair Shop Manager replied 2 years ago
Eric
Eric, Automotive Repair Shop Manager
Category: Cadillac
Satisfied Customers: 32,769
Experience: 20+ yrs. experience as repair shop manager and technician.
Verified

Hi,

I am sorry that you have not been helped yet. I just came online and saw your question

Does yours have the dual sunroof?

Also, depending upon what is broken you may not need to remove the whole assembly which means removing a ton of trim panels and then the headliner, so if possible, can you take a photo of the broken part and use the paperclip icon to post it here

Ask Your Own Cadillac Question
Customer reply replied 2 years ago
Here are the pictures of the broken bracket and the outside of the sunroof, and the inside of the sunroof. The picture of the inner back of the sunroof is where the sound is coming from. It sounds like broken gears. I would like to have a scematics or something. So that I can know how to take apart the sunroof, and how to fix it. Thanks again.
Customer reply replied 2 years ago
Where i can buy parts for the sunroof to fix it?
Cadillac Mechanic: Eric, Automotive Repair Shop Manager replied 2 years ago

HI,

For factory sunroofs, parts are dealer items only. No aftermarket company makes replacement parts other than the motor.

Ask Your Own Cadillac Question
Customer reply replied 2 years ago
How i remove the front seats with out the airbags lights turn on ?
Cadillac Mechanic: Eric, Automotive Repair Shop Manager replied 2 years ago

HI,

Disconnect both battery cables and wait 5 minutes before disconnecting the harness connectors.

Ask Your Own Cadillac Question
Cadillac Mechanic: Eric, Automotive Repair Shop Manager replied 2 years ago

I noticed we have not yet resolved your concern you asked about. I would sure appreciate it if you would reply so I can offer my skills and knowledge and repair guide access to help as best I can.

~Do you still need more help?
~Confused by my info request or answer?
~Need more time?
~Confused on how the site works?
~Need more detail or a different explanation?

If the answer is YES to any of these just press reply and lets work on this concern some more.

If you have new questions now or in the future please do not hesitate to ask them. If you would like me to assist you. Just bookmark this page so you can access my profile easy and post a new question from the question box on my profile page. Please remember to rate service using the rating page so that I may receive credit. Thanks

Ask Your Own Cadillac Question
Ask Eric Your Own Question
Eric
Eric
Eric, Automotive Repair Shop Manager
Category: Cadillac
Satisfied Customers: 32,769
32,769 Satisfied Customers
Experience: 20+ yrs. experience as repair shop manager and technician.

Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Jerry Newton

Jerry Newton

Cadillac Technician

1,569 satisfied customers

ASE Master Technician, L1, Master GM Technician. Over 20 years of bumper to bumper GM experience.

Dave Nova

Dave Nova

Cadillac Technician

1,522 satisfied customers

ASE Master Certification. GM World Class Certification

Gm Tech (Cam)

Gm Tech (Cam)

Cadillac Mechanic

1,001 satisfied customers

GM Grand Master Technician 2007. 14 years experience.

John

John

ASE Certified Technician

941 satisfied customers

ASE CERTIFICATIONS A1-A8 & L1 / 40 YEARS AUTOMOTIVE EXPERIENCE

George H.

George H.

ASE Certified Technician

774 satisfied customers

ASE Master Tech 15+ Years

Chris (aka- Moose)

Chris (aka- Moose)

Cadillac Technician

734 satisfied customers

16 years of experience

Don - Mo Lurch

Don - Mo Lurch

Cadillac Technician

688 satisfied customers

GM, Cadillac Cert., Heavy Line Mech, Race Shop Owner, Mobile Electronics.

< Previous | Next >

Related Cadillac Questions
I just bought a used 2006 SRX. When I start it the radio
I just bought a used 2006 SRX. When I start it the radio screen has a small box that displays the previous owners name. How do I either change it to my name or … read more
Anthony Uzmack
Anthony Uzmack
ASE Certified Service Technician
Automotive Technology
31 satisfied customers
2012 Cadillac SRX...about to hit 1000,000 miles. service
2012 Cadillac SRX...about to hit 1000,000 miles. service real axle warning comes and goes. The dealership recommends a new real differential. It was my first dealership experience. $311.00 to change o… read more
Randall
Randall
Auto Technician / Consultant
Vocational, Technical or Trade Scho
69 satisfied customers
How do i change the transmission fluid in my 2004 srx v8.
how do i change the transmission fluid in my 2004 srx v8 … read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
25 satisfied customers
2008 Cadillac srx transmission will not shift in any gear
2008 Cadillac srx transmission will not shift in any gear BUT will when cold or occasionally. 115 m miles. … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
WE HAVE A 2010 CADILLAC SRX. THE ENGINE WARNING LIGHT HAS
WE HAVE A 2010 CADILLAC SRX. THE ENGINE WARNING LIGHT HAS BEEN ON FOR 2-YEARS. THE DEALER CLAIMS IT'S THE TIMING BELT. SO LAST YEARS INSPECTION THE DEALER GOT A 1-YEAR EXTENSION ON MAKING REPAIRS. NOW… read more
Eric
Eric
Automotive Repair Shop Manager
32,769 satisfied customers
I have a 2011 SRX all wheel drive that when it rains water
I have a 2011 SRX all wheel drive that when it rains water drips and runs down the right kick panel and soaks the carpet. The last down pour we had I vacuumed over a quart of water up. … read more
Chris (aka- Moose)
Chris (aka- Moose)
Cadillac Technician
Vocational, Technical or Trade School
734 satisfied customers
2014 Cadillac SRX - after no problems won't start - the
2014 Cadillac SRX - after no problems won't start - the yellow engine icon is lit - and when I try to start it begins ticking loud & fast - the dash will light up - but engine won't start... and I had… read more
Gary
Gary
Senior Technician
Vocational, Technical or Trade School
44 satisfied customers
Just purchased the book for 2007 Cadillac SRX. trying to
Just purchased the book for 2007 Cadillac SRX. trying to replace the serpentine belt. The book does not say how the get the belt off the fan pulley. Their is a big metal bracket around the fan that is… read more
Randall
Randall
Auto Technician / Consultant
Vocational, Technical or Trade Scho
69 satisfied customers
I have a srx Cadillac the seat driver side will not program
I have a srx Cadillac the seat driver side will not program what's up with that? … read more
Jerry Newton
Jerry Newton
Cadillac Technician
Vocational, Technical or Trade Scho
1,569 satisfied customers
On our 2011 srx, the display is stuck in the down position,
Hello, on our 2011 srx, the display is stuck in the down position, and the radio will not work. Actually, it continually tries to come up, but seems stuck, and then goes back down. … read more
Jerry Newton
Jerry Newton
Cadillac Technician
Vocational, Technical or Trade Scho
1,569 satisfied customers
Im looking for the alignment specs for the 2005 srx all
im looking for the alignment specs for the 2005 srx all wheel drive … read more
roy
roy
Associate Degree
3 satisfied customers
2011 srx back hatch will not open with remote or with the
2011 srx back hatch will not open with remote or with the open button on driver's door. It is stating that the roof hatch is open. How can I close the latch manually if it won't open … read more
Jerry Newton
Jerry Newton
Cadillac Technician
Vocational, Technical or Trade Scho
1,569 satisfied customers
There is no sound coming from my Cadillac SRX - not the
there is no sound coming from my Cadillac SRX - not the radio, the turn signals,nothing that uses sound on the car is working. … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
What is location of navagation DVD cadillac 2012 SRX, not
what is location of navagation DVD cadillac 2012 SRX … read more
heavy_chevy_396
heavy_chevy_396
Vocational, Technical or Trade Scho
2,518 satisfied customers
My touchscreen for 2015 srx will. not work, it came with the
my touchscreen for 2015 srx will. not work, JA: Is the device aftermarket, or did it come with the vehicle? Customer: it came with the vehicle JA: Are you fixing your SRX yourself? What have you tried… read more
Marvin the Mechanic
Marvin the Mechanic
82 satisfied customers
4 cadillac srx will start but won't accelerate wi;;not
4 cadillac srx will start but won't accelerate wi;;not goover 4 or ten miles a hour if push accelerator to floor it starts ronnoning ruff like its going to quit … read more
Jerry Newton
Jerry Newton
Cadillac Technician
Vocational, Technical or Trade Scho
1,569 satisfied customers
Engine light on my SRX with 105,000 miles.Cadillac dealer
engine light on my SRX with 105,000 miles.Cadillac dealer says its a timing chain that is worn and a probem with catalytic converter. Cost for both repairs close to $5000.Was there a recall on the tim… read more
Ron Z.
Ron Z.
Vocational, Technical or Trade Scho
2 satisfied customers
I have a 2012 SRX and the sunroof shade is stuck 1/2 way I
Hi guys. I have a 2012 SRX and the sunroof shade is stuck 1/2 way I would like to fix this my self I am very mechanical just need a site that shows pictures or instructions I realize I might need to o… read more
David Craig
David Craig
OWNER/MECHANIC
Associates
3,912 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x