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FIXITMAN, Master Technician
Category: Cadillac
Satisfied Customers: 17368
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Cadillac SRX: My keyless entry is not working. I have both

Customer Question

My keyless entry is not working. I have both keys with me and neither will startvthe car.
Submitted: 2 years ago.
Category: Cadillac
Expert:  FIXITMAN replied 2 years ago.
Hello, my name is Bobby. Thank you for the question. It sounds like you have a dead battery in the vehicle. If it is dead then the keyless remotes will not work and the vehicle will not start. I would either remove the battery and have it load tested or try jumping it but it sounds like the issue. If not let me know and we will continue.