How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Wayne Crawford Your Own Question
Wayne Crawford
Wayne Crawford, Shop Owner
Category: Cadillac
Satisfied Customers: 4017
Experience:  General Repair Shop Owner
Type Your Cadillac Question Here...
Wayne Crawford is online now
A new question is answered every 9 seconds

Cadillac: I just lost my serpentine belt it started making

Customer Question

I just lost my serpentine belt it started making a loud rattling noise just before it came off I looked under hood and found a round piece of metal Laying just below the idler pulley it looks as though the belt ran on it when I look down in there I see four bolts exposed that this piece of metal fastened on to what is it and can I buy a we one to put on before I install the new belt? 95 caddy sedan deville
Submitted: 2 years ago.
Category: Cadillac
Expert:  Wayne Crawford replied 2 years ago.
Hello. My name is ***** ***** I will be helping you today.Is it possible to get a picture of what youre saying?
Customer: replied 2 years ago.
I can not get a pitcure, I'm pretty sur the belt ran on this piece of metal along with the other pulleys. The metal is round and the center of it has been tore out were it bolted on.
Expert:  Wayne Crawford replied 2 years ago.
OK. Just a moment. Let me get you a belt routing diagram and you can see which pulley is missing. Since you say the idler is there I assume its not the idler so Its probably the tensioner.
Expert:  Wayne Crawford replied 2 years ago.
Alright. Here is your belt routing diagram. See which one is missing and you will have your answer. Without me seeing it I can only guess which my guess would be its the tensioner pulley.
Customer: replied 2 years ago.
I went out and looked at it, pretty sure it is the water pump it bolts on with three bolts that are still there and it turns freely by hand the pulley is smooth no groves for belt to ride in. Here is number on the pulley if this helps. (###) ###-####MP also the bolts are arranged in a triangl shape
Expert:  Wayne Crawford replied 2 years ago.
Yep. Thats the water pump pulley. If the water pump turns smooth without hanging up and theres no play if you try to rock it and theres no leaks one would have to assume the bolts were loose somehow.
Customer: replied 2 years ago.
Ok thanks
Expert:  Wayne Crawford replied 2 years ago.
No problem. Let me know if you need anything further and if not please be sure to rate my service so I get credit for it. Thanks and enjoy the rest of your weekend.