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Cadillac Srx: Ignition will not turn off to release key

Customer Question
Ignition will not turn off...
Ignition will not turn off to release key
Submitted: 2 years ago.Category: Cadillac
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Customer reply replied 2 years ago
It is a 2004 srx switch only turns part way but enough to unlock doors
Answered in 1 day by:
5/12/2015
Cadillac Mechanic: Chris (aka- Moose), Cadillac Technician replied 2 years ago
Chris (aka- Moose)
Chris (aka- Moose), Cadillac Technician
Category: Cadillac
Satisfied Customers: 49,126
Experience: 16 years of experience
Verified
Hello, I'm Chris. Thanks for seeking us for help.
I am sorry for the delay in getting a response to you. Sometimes we get alot of customers and just can not keep up. Sometimes you just have to wait for the correct tech to login.
Do you even still need help. Sometimes customers seek help elsewhere or figure it out on their own before we get to each and everyone.
I am sure I can help a lot or a little at least something if you give me a chance and work with me. I am going to get an answer to you regardless if you reply or not sooner or later.
If your concern is urgent reply and let me know and if you have anything more you think will help me, to help you, let me know. I work on here normally 3pm-3am central.
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Cadillac Mechanic: Chris (aka- Moose), Cadillac Technician replied 2 years ago
Hi
This is going to be a faulty tumbler or the ignition lock is not energizing from the shift lock not showing its in park. We need to perform some electrical testing, can you do that?
You want a excellent 5 star answer & I would like to be rated the same for providing it. Consider I don't know your skill level & I can't see, smell, hear, or touch the vehicle. It may take a few back and forth replies. Try your best to respond with good detail so I can do the same. I normally log in at 3pm and work late. A rating is required. Your rating me, what I type. I am not an employee of this website, nor have control over the fees or the time it took to get a response. If you rate negative or not at all you still paid, but I get nothing. I want you pleased with me and my efforts, so let me know if your experience here has come up short.
Thanks Chris
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Chris (aka- Moose)
Chris (aka- Moose)
Chris (aka- Moose), Cadillac Technician
Category: Cadillac
Satisfied Customers: 49,126
49,126 Satisfied Customers
Experience: 16 years of experience

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