How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask sprinkles08 Your Own Question
sprinkles08, ASE Certified Technician
Category: Cadillac
Satisfied Customers: 23112
Experience:  ASE Master and Advanced level certified. Factory trained with 17 years dealership experience
Type Your Cadillac Question Here...
sprinkles08 is online now
A new question is answered every 9 seconds

Cadillac STS: I have a 2006 STS you can see the radio playing

Customer Question

I have a 2006 STS you can see the radio playing or a Cd working but no sound?
Submitted: 2 years ago.
Category: Cadillac
Expert:  sprinkles08 replied 2 years ago.
Hello and welcome to JustAnswer!
If the radio does work but there is no sound then most likely the problem is with the amp. The amp may be down due to a loss of power or ground but if fuses are good then odds are the problem is internal in the amp.
If the amp is confirmed non responsive with a scan tool then it's power and ground feeds will need to be checked, and if ok then it can be condemned.