My name is XXXXX XXXXX I'd be happy to answer your questions today. I'm sorry to hear that this happened.
If the building was built in 1974, the ADA compliance standards are a little different. A business
owner can be required to make accommodations that are reasonably feasible, considering the cost of the repair and the company's resources. Changing a parking lot so that it has an accessible parking space may not be that expensive (especially when compared to the likelihood that this will happen again). So, it may be possible to negotiate with them a scenario where the space is installed as part of a settlement
. If redoing the parking lot is something that you cannot do because of the cost, then you'd have the legal right to defend the suit.
You also have a right to ask for some evidence that the person attempted to use your facility and was denied access. If he just happened to be driving by and said, "Hey! There aren't any accessible spaces!," then he hasn't legally suffered any injury.
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