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My car is broken. Buick LaCrosse 2008. I tried to turn my…

Customer Question
My car is broken ...

My car is broken

Mechanic's Assistant: What is the make/model/year of your car?

Buick LaCrosse 2008

Mechanic's Assistant: Are you fixing your LaCrosse yourself? What have you tried so far?

Yes. I tried to turn my car on this morning and the accessory lights turned on, but no engine start

Mechanic's Assistant: Just to clarify, what are the exact lights you're talking about?

The accessory lights on the dash

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Now the key is stuck in the ignition. We tried disconnecting the negative terminal. And tried to jump the battery.

Submitted: 2 months ago.Category: Buick
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Answered in 21 minutes by:
5/29/2018
Buick Mechanic: david craig, ASE Certified Technician replied 2 months ago
david craig
david craig, ASE Certified Technician
Category: Buick
Satisfied Customers: 6,039
Experience: owner/mechanic at 3D Automotive
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Hi my name is ***** ***** I'll be more than happy to assist you. Please allow me a few minutes to review your information. Thank you

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Buick Mechanic: david craig, ASE Certified Technician replied 2 months ago

do you have a voltmeter?

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Customer reply replied 2 months ago
I do not
Buick Mechanic: david craig, ASE Certified Technician replied 2 months ago

disconnect the negative cable and remove your key from the ignition.

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Customer reply replied 2 months ago
I did. Still can’t get the key out.
Customer reply replied 2 months ago
I did this twice.
Buick Mechanic: david craig, ASE Certified Technician replied 2 months ago

can you shift out of park?

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Customer reply replied 2 months ago
No I cannot
Buick Mechanic: david craig, ASE Certified Technician replied 2 months ago

do you hear a click by the shift lever when you step on the brake pedal?

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Customer reply replied 2 months ago
None. Only a click when I try to turn it over.
Customer reply replied 2 months ago
Everything is locked up
Buick Mechanic: david craig, ASE Certified Technician replied 2 months ago

ok, you need a voltmeter at this point. there are voltages and grounds that need to checked. if you can not get one then you need to take it to a shop.

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Buick Mechanic: david craig, ASE Certified Technician replied 2 months ago

hows it going?

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