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The low beams stopped working. High beams still work, bulbs…

Customer Question
The low beams stopped...

The low beams stopped working.

Mechanic's Assistant: What is the model/year of your Buick?

High beams still work, bulbs are good

Mechanic's Assistant: Have you checked the bulbs and fuses?

2012 Verano

Mechanic's Assistant: Are you fixing your Verano yourself? What have you tried so far?

Checked the bulbs , they’re not blown.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Yes

Submitted: 1 month ago.Category: Buick
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Answered in 15 minutes by:
3/14/2018
Buick Mechanic: Eric, Automotive Repair Shop Manager replied 1 month ago
Eric
Eric, Automotive Repair Shop Manager
Category: Buick
Satisfied Customers: 33,973
Experience: 20+ yrs. experience as repair shop manager and technician.
Verified

HI,

Ok, signal for the low beams starts at the headlamp switch and goes the to the body control module, then to the headlamps.

If you plan on doing the testing needed, you will need a voltmeter for this.

At BCM connector X1, you will check for power on pins 1 and 2, both yellow wires for power with lowbeams on and test for power on X1 connector pin 16, white with violet striped wire

If no power on pin 16, it is a bad headlamp switch

If power on pin 16 but no power on pins 1 and 2, it is a bad body control module

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Buick Mechanic: Eric, Automotive Repair Shop Manager replied 1 month ago

I noticed we have not yet resolved your concern you asked about. I would sure appreciate it if you would reply so I can offer my skills and knowledge and repair guide access to help as best I can.

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Please remember to rate service using the separate rating page. Thank you

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Buick Mechanic: Eric, Automotive Repair Shop Manager replied 1 month ago

If you have any other questions on this, feel free to ask for more help by clicking the REPLY TO EXPERT button, otherwise please click the OK SERVICE, GOOD SERVICE OR EXCELLENT SERVICE 3 STARS OR HIGHER to pay for services rendered per your customer agreement as this is a PAYSITE and experts are not paid for their time, services, or knowledge until you do so. Thank you.

Please remember to rate service using the separate rating page. Thank you

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Eric
Eric, Automotive Repair Shop Manager
Category: Buick
Satisfied Customers: 33,973
33,973 Satisfied Customers
Experience: 20+ yrs. experience as repair shop manager and technician.

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