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I have a 2001 Buick park avenue. I cannot turn the ignition…

Customer Question
I have a 2001...

I have a 2001 Buick park avenue. I cannot turn the ignition system or the steering wheel. Help

Mechanic's Assistant: Do you have power steering? Have you checked the power steering fluid?

Yes. Fluid is fine.

Mechanic's Assistant: Are you fixing your Park Avenue yourself? What have you tried so far?

It was working fine until I parked it, and 3 hours later would not work. I have tried alternate keys. Nothing seems to improve this situation. I think it is connected to the security system. would disconnecting the battery and then re connecting reset the security system?

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Not that I am aware of.

Submitted: 6 months ago.Category: Buick
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Answered in 1 minute by:
1/9/2018
Buick Mechanic: david craig, ASE Certified Technician replied 6 months ago
david craig
david craig, ASE Certified Technician
Category: Buick
Satisfied Customers: 5,808
Experience: owner/mechanic at 3D Automotive
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Hi my name is ***** ***** I'll be more than happy to assist you. Please allow me a few minutes to review your information. Thank you

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Buick Mechanic: david craig, ASE Certified Technician replied 6 months ago

it is not the security system. the security system does not prevent you from turning the steering wheel or key.

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Buick Mechanic: david craig, ASE Certified Technician replied 6 months ago

is this a column shift or a floor shift?

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Customer reply replied 6 months ago
Column
Buick Mechanic: david craig, ASE Certified Technician replied 6 months ago

when you step on the brake can you hear a clicking noise?

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Customer reply replied 6 months ago
no
Buick Mechanic: david craig, ASE Certified Technician replied 6 months ago

ok, please standby

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Customer reply replied 6 months ago
we have had extremely cold weather, lots of ice and snow. Could that be blocking the switch on the brake pedal
Buick Mechanic: david craig, ASE Certified Technician replied 6 months ago

not at all since its inside the vehicle. do the brake lights work?

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Customer reply replied 6 months ago
I don't know about that one. However I just had the brakes replaced about 3 weeks ago.
Buick Mechanic: david craig, ASE Certified Technician replied 6 months ago

can you check for me please

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Customer reply replied 6 months ago
i am 8 miles away from the car
Buick Mechanic: david craig, ASE Certified Technician replied 6 months ago

its very possible a component n the shift/key interlock system is compromised by the cold.

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Buick Mechanic: david craig, ASE Certified Technician replied 6 months ago

there are somethings I need you to check so being away from the vehicle that is not possible.

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Customer reply replied 6 months ago
that is exactly my thought. I will go warm things up, and give it a try.
Buick Mechanic: david craig, ASE Certified Technician replied 6 months ago

ok,

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Buick Mechanic: david craig, ASE Certified Technician replied 6 months ago

hows it going?

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