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2013 Buick Verano infotainment screen went totally black…

Customer Question
2013 Buick Verano infotainment...

2013 Buick Verano infotainment screen went totally black after driving for 10 minutes.

Mechanic's Assistant: Are you fixing your Verano yourself? What have you tried so far?

Never had any problems. Regular service always done direct through dealer. Car has 25,600 miles. I checked manual and it mentions nothing about this problem.

Submitted: 3 months ago.Category: Buick
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Answered in 13 hours by:
1/8/2018
Buick Mechanic: Chris (aka- Moose), Buick Technician replied 3 months ago
Chris (aka- Moose)
Chris (aka- Moose), Buick Technician
Category: Buick
Satisfied Customers: 51,103
Experience: 16 years of experience
Verified

I am sorry no one has responded yet. I know you must be thinking " I have been taken or this is a scam" Neither is the case. Sometimes there are more questions than we can get to and we just keep getting farther and farther behind. Sometimes what a customer asks, no experts online are confident their answer will be good enough. Is there any more information you can add to your concern or is there another concern you may have that we could answer instead?

Chris

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Customer reply replied 3 months ago
Nothing else. Car works fine other than that one issue.
Buick Mechanic: Chris (aka- Moose), Buick Technician replied 3 months ago

We need to confirm its power and ground is good, is that something could do with my help?

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Customer reply replied 3 months ago
I have no idea what you are referring to. I'll just contact my dealer. Thanks.
Buick Mechanic: Chris (aka- Moose), Buick Technician replied 3 months ago

Okay, best of luck.

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