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Trying to program a new key it's says starting disabled.

Customer Question
Trying to program a...

Trying to program a new key it's says starting disabled

Mechanic's Assistant: Will the headlights turn on? Is the battery fully charged?

Yes

Mechanic's Assistant: What is the model/year of your Buick?

2005 lacrosse

Mechanic's Assistant: Are you fixing your LaCrosse yourself? What have you tried so far?

Just letting it sit for the 10 minutes 3 cycles

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

That's all

Submitted: 7 months ago.Category: Buick
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Answered in 2 minutes by:
12/21/2017
Buick Mechanic: david craig, ASE Certified Technician replied 7 months ago
david craig
david craig, ASE Certified Technician
Category: Buick
Satisfied Customers: 5,797
Experience: owner/mechanic at 3D Automotive
Verified

Hi my name is ***** ***** I'll be more than happy to assist you. Please allow me a few minutes to review your information. Thank you

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Buick Mechanic: david craig, ASE Certified Technician replied 7 months ago

is the theft light going solid after 10-11 minutes?

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Customer reply replied 7 months ago
It says starting disabled
Customer reply replied 7 months ago
Text is fine
Buick Mechanic: david craig, ASE Certified Technician replied 7 months ago

the security indicator.... is it going solid on after 10 or 11 minutes?

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Customer reply replied 7 months ago
Hello
Customer reply replied 7 months ago
It only say starting disabled
Buick Mechanic: david craig, ASE Certified Technician replied 7 months ago

do you have a symbol of a key and lock? or a car with a key?

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Customer reply replied 7 months ago
No
Buick Mechanic: david craig, ASE Certified Technician replied 7 months ago

well then there is no 30 minute relearn.

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Customer reply replied 7 months ago
what now should I do
Buick Mechanic: david craig, ASE Certified Technician replied 7 months ago

has any kind of maintenance been done lately?

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Buick Mechanic: david craig, ASE Certified Technician replied 7 months ago

why did you get a new key?

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Customer reply replied 7 months ago
Lost my keys
Buick Mechanic: david craig, ASE Certified Technician replied 7 months ago

where did you get the new key?

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Customer reply replied 7 months ago
The Buick dealership
Buick Mechanic: david craig, ASE Certified Technician replied 7 months ago

did they program the key?

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Customer reply replied 7 months ago
They told me to do the 10 minutes 3 Times
Customer reply replied 7 months ago
They said it would program it's self after 3 Times
Buick Mechanic: david craig, ASE Certified Technician replied 7 months ago

does the key have a black plastic top?

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Buick Mechanic: david craig, ASE Certified Technician replied 7 months ago

?

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Buick Mechanic: david craig, ASE Certified Technician replied 7 months ago

ok, the key has to be programmed. the 30 minute relearn is only for transponder faults. a locksmith or dealer can do it. why they told you that I have no idea. standby and I will show you the procedure

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Buick Mechanic: david craig, ASE Certified Technician replied 7 months ago

thanks for your patience

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Customer reply replied 7 months ago
Ok thanks
Buick Mechanic: david craig, ASE Certified Technician replied 6 months ago

hows it going?

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