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The Advent music system doesn't start up, the backup camera…

Customer Question
The Advent music system...

The Advent music system doesn't start up, the backup camera is still working and the Advent title page lights up but for some reason the radio/CD player etc, doesn't start, is this a fuse?

Mechanic's Assistant: Besides the radio, are any other circuits affected?

Doesn't seem to be, the windshield wiper fluid dispenser hasn't worked in a while but that doesn't seem like it would be related

Mechanic's Assistant: What is the model/year of your Buick?

2012

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

I would like to, it just happened yesterday so I don't know, if its a fuse I would think I could do it myself, if it is something more serious with the advent music system I'm not sure who I would take it to

Submitted: 8 months ago.Category: Buick
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Answered in 9 hours by:
12/7/2017
Buick Mechanic: Eric, Automotive Repair Shop Manager replied 8 months ago
Eric
Eric, Automotive Repair Shop Manager
Category: Buick
Satisfied Customers: 35,154
Experience: 20+ yrs. experience as repair shop manager and technician.
Verified

Hi,

I am sorry that you have not been helped yet. I just came online and saw your question

Ok, I do need the model of your Buick - Lucerne, Regal, LaCrosse, Verano, etc

And I will need the last 8 of the vin number to pull the schematics for the audio system

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Customer reply replied 8 months ago
CJ355666 2012 Buick enclave 3600/6/c
Buick Mechanic: Don - Mo Lurch, Buick Mechanic replied 8 months ago
Don - Mo Lurch
Don - Mo Lurch, Buick Mechanic
Category: Buick
Satisfied Customers: 21,462
Experience: GM, Chevrolet Cert., Heavy Line Mech, Race Shop Owner, Mobile Electronics.
Verified

very sorry for the delay.........
Since your "Advent Stereo" is NOT Factory Installed, you will need to contact Advent to locate an Installer or Advent Retailer to Repair your Unit or locate the issue in the Vehicle.
Click Link: http://www.adventproducts.com/care/?p=contactus

It is handy to have the complete V.I.N. of vehicle, the Model Number & Serial Number of the Advent Radio

.

IF you take it to a Local Shop or Buick Dealer, they will likely give you a run around, when the fastest way would be to contact Advent yourself.
http://www.adventproducts.com/oe/?sku=OGM1

.

Let me know if you need further.......

.

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Buick Mechanic: Don - Mo Lurch, Buick Mechanic replied 8 months ago

Did you have any other questions?
I see you have viewed my reply but have not selected a rating.

Rating does not incur any additional costs, it simply allows me to be compensated for my time here.
It also does not close the question, you can follow up at any time.
Thank you.

Ask Your Own Buick Question
Buick Mechanic: Don - Mo Lurch, Buick Mechanic replied 8 months ago

Did you have any other questions?
I see you have viewed my reply but have not selected a rating.
You agreed to Rate the answer when you signed up
Rating does not incur any additional costs, it simply allows me to be compensated for my time here.
It also does not close the question, you can follow up at any time.
Thank you.

Ask Your Own Buick Question
Buick Mechanic: Don - Mo Lurch, Buick Mechanic replied 8 months ago

Did you have any other questions?
I see you have viewed my reply but have not selected a rating.
You agreed to Rate the answer when you signed up
Rating does not incur any additional costs, it simply allows me to be compensated for my time here.
It also does not close the question, you can follow up at any time.
Thank you.

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