How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan Your Own Question
Dan, Technician
Category: Buick
Satisfied Customers: 24579
Experience:  Independent Shop Experience, 2 Year Automotive Diploma, & Access to Information Database
Type Your Buick Question Here...
Dan is online now
A new question is answered every 9 seconds

Power windows do not work. Replaced it. then I replaced the

Customer Question

power windows do not work
JA: Have you checked the fuses?
Customer: yes. replaced it. then I replaced the power switch unit in the driver side door. it hums but windows do not move
JA: What is the model/year of your Buick?
Customer: 2004 regal.
JA: Are you fixing your Regal yourself? What have you tried so far?
Customer: replaced fuse. replaced the unit on the door with the master up/down switches and the lock unit for all the windows. the old one had a broken lock toggle switch but I could control the windows from the master unit on the drive door. the other control switches in the other doors did not work.
JA: Anything else you want the mechanic to know before I connect you?
Customer: no. that brings you up to date
Submitted: 2 months ago.
Category: Buick
Expert:  Dan replied 2 months ago.

Hello, my name is ***** ***** I'm here to help get your problem solved.

Expert:  Dan replied 2 months ago.

None of the windows work?

Customer: replied 2 months ago.
right now ... none
Customer: replied 2 months ago.
typing is fine.
Customer: replied 2 months ago.
dan ... are you there?
Expert:  Dan replied 2 months ago.

Yes, I'm here. The common problems are broken wiring in door jamb or ground 301. While holding window switch down grab wiring harness in door and wiggle it around, if window moves you know wiring is problem. If not, clean ground 301 which is under the door sill. Here is a picture of ground, let me know if you have questions. Thanks