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Ask Dave Nova Your Own Question
Dave Nova
Dave Nova, Buick Technician
Category: Buick
Satisfied Customers: 1808
Experience:  ASE Master Certification. GM World Class Certification
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Water is leaking into passenger side floor under the floor

Customer Question

Water is leaking into passenger side floor under the floor mat & soaking the carpet. Had a small service plaza check the drain & it was not clogged. Water is not coming from a clogged drain line.
JA: What part of the car is the leak coming from? And are you sure it's water?
Customer: Can see no water leaking from anywhere, but when I raise the vinyl floor mat, the carpet is so wet, water drips from the bottom of the vinyl floor mat. It is water, definitely not coolant-no smell or odor.
JA: What is the model/year of your Buick?
Customer: 2004 Buick Ranier
JA: Are you fixing your Rainier yourself? What have you tried so far?
Customer: No, we took it to a PepBoys. They checked the line/drain. Problem is not there. They told us they would have to remove the entire dashboard to find the problem, starting at $700 just for labor, could end up costing $1600? A mechanic there quietly recommended we contact a Buick Service Center.
JA: Anything else you want the mechanic to know before I connect you?
Customer: No
Submitted: 5 months ago.
Category: Buick
Expert:  Brandon replied 5 months ago.

Hello, welcome to Just Answer. my name is Brandon.

Expert:  Brandon replied 5 months ago.

I dont think there would be much to be learned from removin the entire dashboard. Did this leak develop after a rain storm, or more when the a/c or defroster are turned on?