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Liftgate is closed but says its open. cant open it and

Customer Question
lights wont turn off JA: Just...
liftgate is closed but says its open. cant open it and lights wont turn off
JA: Just to clarify, what are the exact lights you're talking about?
Customer: all the lights inside. like when a door is open.
JA: What is the model/year of your Buick?
Customer: 2009 enclave
JA: Are you fixing your Enclave yourself? What have you tried so far?
Customer: i hace just tried to get the liftgate open and pushing on it to make sure its closed
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 1 year ago.Category: Buick
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Answered in 16 hours by:
11/3/2016
Buick Mechanic: Chris (aka- Moose), Buick Technician replied 1 year ago
Chris (aka- Moose)
Chris (aka- Moose), Buick Technician
Category: Buick
Satisfied Customers: 49,131
Experience: 16 years of experience
Verified

Welcome, I'm Chris (aka Moose), my normal schedule online is around lunch and after dinner past midnight.

  • Sorry no one has helped yet.
  • I can help with this question.
  • Reply and let me know when your able to work on this concern.
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Customer reply replied 1 year ago
After 6 central time is best for me
Buick Mechanic: Chris (aka- Moose), Buick Technician replied 1 year ago

I assume you mean 6 am, which is when I am not online. So that means there will be some gaps between our communication. So I am going to leave you with come info to get started with.

Here is the wire diagram. https://dl.dropboxusercontent.com/u/90220402/enclavelift.pdf

Here are the trim removal steps. https://dl.dropboxusercontent.com/u/90220402/lifttrim.pdf

I need to know if you have an auto or manual liftgate?

We need to get into the liftgate and try to manually get the latch to release so we can then do electrical tests on the door ajar sensors and the lock actuator sing a volt ohm meter. Let me know if you can get into the get and get it open?

.

Prior to completing the mandatory rating at the top of your screen. Let me know if I have not yet provided you with ~5 STAR EXCELLENT~service. Reply and let me know in more detail what you need to be pleased with my help.

Thanks Chris

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Chris (aka- Moose)
Chris (aka- Moose)
Chris (aka- Moose), Buick Technician
Category: Buick
Satisfied Customers: 49,131
49,131 Satisfied Customers
Experience: 16 years of experience

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