How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dave Nova Your Own Question
Dave Nova
Dave Nova, Buick Technician
Category: Buick
Satisfied Customers: 1808
Experience:  ASE Master Certification. GM World Class Certification
Type Your Buick Question Here...
Dave Nova is online now
A new question is answered every 9 seconds

Turn key to on position, everything works, but when you turn

Customer Question

Turn key to on position, everything works, but when you turn key to start position all dash lights go off and nothing happens. Motor doesn't turn over, no clicks, fuel pump comes on, but starter doesn't engage or even click. Hooked to boost box, nothing, hooked cables to another car, still nothing.... What should I check next? 2004 rendezvous
JA: Have you checked the fuses? The dashboard bulbs?
Customer: Lights, displays, radio.... All electrical components come on fine until I turn to start position, then they all go off like normal, except vehicle won't start
JA: What is the model/year of your Buick?
Customer: 2004 rendezvous
JA: Are you fixing your Rendezvous yourself? What have you tried so far?
Customer: Yes, and it's all in the first message.
JA: Anything else you want the mechanic to know before I connect you?
Customer: I am mechanically inclined and know how to use a multimeter and have one available
Submitted: 10 months ago.
Category: Buick
Expert:  Gary replied 10 months ago.

Welcome! My name is ***** ***** I will do my best to assist you with this problem.

Expert:  Gary replied 10 months ago.

if you put your fingers on the relay called crank in the under hood fuse box do you feel that relay click with your fingers every time someone turns the key to crank position ?